Zambia Impact Network Limited (ZINL) works with the Ministry of General Education in its efforts to achieve universal primary education. Founded in 2009, ZINL is a Zambia-based non-profit organization that is working to improve the quality of education in Zambian community schools. ZINL works in Katete, Sinda and Petauke Districts in Eastern Province. ZINL is an equal opportunity employer. For more information see: www.impactnetwork.org.

Job Description

The Operations Coordinator is responsible for overseeing and managing day to day equipment usage for the project.

Responsibilities and expectations include:

• Organise, manage and tag all equipment assets
• Carry out weekly field data reconciliations
• Oversee the cleaning and updating of all school tablets during each term break and as needed
• Issue and track equipment for management staff
• Clean and update staff equipment at least four times per year and as need is identified
• Troubleshoot equipment issues, including researching fixes online and documenting all processes
• Issue temporary devices
• Prepare equipment for repair and follow it through the process until it returns
• Track equipment expenditures
• Conduct stock takes
• Produce accurate internal and external data reports
• Communicate equipment shortfalls and issues as they arise
• Keep all equipment/software how-to guides and care and usage guides up-to-date
• Oversee and continuously improve the technology training program for new and existing staff
• Conduct 1-to-1 trainings upon request from any department
• Any other tasks as need arises

Requirements:

• Candidates should have at least a relevant college or university qualification from a recognized institution
• A minimum of 1-year relevant work experience
• Excellent communicator, both written and verbal in English and Chinyanja
• Demonstrable computer skills: typing, e-mail, file storage and sharing
• MS Office capabilities: must be well versed in Excel and Word
• Demonstrable data entry, cleaning and analysis capabilities
• Other tech skills are a plus
• Attention to detail, integrity, reliability and punctuality
• The ability to troubleshoot and provide reasonable solutions as problems arise

This position is based in Katete, Eastern Province.

Applicants must be prepared to commit to a minimum of 2 years in the role.

Applications will be accepted until 21st July 2023 and will be considered on a rolling basis.  Only shortlisted candidates will be contacted.