Job Description 

Mair Pharmaceuticals Ltd a pharmaceutical company based in Lusaka, Zambia is searching for an organised self-starter to be our new operations assistant.

The Operations Assistant’s responsibilities include reporting directly to the manager and fulfilling the Manager’s duties in their absence. You should also be well-versed in internal operations, take minutes at meetings, forward and distribute mail as required, and prepare and file relevant documents.

To be successful as an operations assistant, you should possess excellent communication skills and be able to juggle multiple tasks. Top candidates will have strong organisational, critical thinking, and interpersonal skills.

Operations Assistant Responsibilities:

• Acting as second-in-command to the manager, and taking care of all duties in their absence.
• Assisting the Manager with operational issues.
• Scheduling meetings and team building sessions as required.
• Promptly answering the questions of staff, clients and other stakeholders.
• Providing excellent customer service and maintaining relationships with Clients.
• Preparing and filing forms and other documents.
• Assisting with recruitment and onboarding processes.
• Taking inventory and ordering office supplies as needed.
• Updating logs and order forms.
• Analyzing all operations and forwarding suggestions for improvement to the Manager.

Operations Assistant Requirements:

• Full 12 Grade Certificate
• Degree in Business Administration, Purchasing and Supply or a Business-related field
• Valid Driver’s License.
• At least 2 years experience in a similar role.
• Additional courses in Business Writing is advantageous.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office.
• Superb organisational skills.
• Outstanding interpersonal skills.
• A willingness to learn.