Job Description

Access Custom Agency Ltd offers superior hassle free customs clearance services quality services to its valuable customers. It involves preparation and submission of documentations required to facilitate client’s export or imports into the country, representing client during customs examination, assessment and payment of duty.

Job Industry: Transport and Logistics
Job Title: Operation Manager
Employment Type: Full time
Salary: k10,000

Responsibilities

* To control the day-to-day import & export Customs Clearance operation at Airports ,Dry ports and sea Ports and support in guidance and problem solving.
* To supervise and manage the import & export customs clearance team.
* To manage and extend an excellent service to customers.
* To advise and give solutions on customs issues to customers on time.
* To check and supervise that team is applying correct customs tariff and Import regulations and execute any Import entries accordingly to regulations of ZRA.
* Ensure that all import entry is passed through the Customs boarders with correctly HS Code according to specific customer agree master list.
* Responsible for clarifying issues on customs law and customs clearance formalities.
* Keep informing Management on any potential issue ,claim ,penalty and solution advise about clients for management decision.
* Raise a special request from customers such as duty advance, other expenses and any other extra expense to the Management approval.
* Assist Sale &Marketing Team with immediate advice and provide customs clearance rate on request.
* To supervise and control day to day data accuracy on ASYCUDA.
* To control cost and expense.
* To conduct training on ASYCUDA, imports,Bonding,RIB, EX-Bonding and Final clearance to the clearance Team.
* ⁠You should know the process in clearance with vast knowledge about Government Agency and ASYCUDA.
* To maintain excellent relations with Customs Department and related Government Agencies (ZRA).
* To maintain excellent relations with Port Authorities and Cargo Terminal Agents for the benefit of the company.
* To maintain good collaboration and align customer master data in any area.
* ⁠Ensuring proper storage of import documentation such as certificates, customs bonds and others.
* ⁠Prepare daily progress report and send to Office manger before the close of the business.
* ⁠Administering import procedures and documentation. Any other assignment that may be given from time to time by superior officers.
* To implement and execute work accordingly to work procedure.
-Customer claim and complaint Handling
-manage Major Airport, Dry ports ,sea ports and Import Shipping
-Management Review
-Corrective & Preventive Action & Non – conformance Service
-Subcontractor Purchasing
-Any assignment from the superior.
-Work without or with minimal supervision.
-Must know the regulatory Authorities procedure and systems operation

Qualifications and Skills

* ⁠5 O’levels or GCE which includes Mathematics, English and Science.
* ⁠Bachelor’s Degree in Clearance and Forwarding in Customs and Tax management or related field. A masters Degree is an advantage
* ⁠At least 5 years of work experience in a similar role is a plus.
* Excellent experience in the Customs Import Clearance Process within department.
* Excellent knowledge in customs Regulations and privileges.
* Good command of English spoken / written
* Computer literate (MS Office, Excel )
* ⁠must be good at multitasking and have excellent communication and negotiating skills.
* Good connection with customs department and related Government agencies
* Excellent knowledge of Harmonized code and customs export regulations
* Good knowledge in Free Trade Agreement (FTA)