OFFICER – DDACC MANDATE LOGGING & SUBMISSION (1) 

JOB SUMMARY

Reporting to the Section Head – DDACC Mandate Logging & Submission, the job holder will be responsible for Logging and lodging of mandates i.e. review of mandates from branches, performing validity checks, completion of relevant fields, corrective action and submission (Lodging) of mandates to respective branches.

JOB SPECIFICATIONS

The job holder will be responsible for all credit activities including but not limited to the following:

• Timely review of allocated mandates, picking out errors and, timely & accurately logging on to the DDACC/Standing order database, then file mandates correctly in soft and hard copies.
• Corrective action on mandates with errors DDACC/Standing Order by contacting clients/branches for correct information and new DDACC/Standing Orders to be signed. Ensure incorrect mandates are corrected and returned promptly by the respective branches for database recording and submission to the banks
• Timely and accurately consolidating logging files, verification of related files e.g. mandates tracking report, off payroll database; preparation of bank submissions and ensuring mandate forms are submitted to the relevant Banks for both on payroll and off payroll clients on time to perform strikes. Constant updating of DDACC/Standing order databases, legacy files ensuring that they are current.
• Recording DDACC/Standing Orders rejected by the Bank and ensuring corrective action, corrected mandates are promptly received for updating database and dispatch to the respective banks. Maintaining good relationships with stakeholders for DDACC/Standing order management
• Tracking of DDACC and Standing Order mandates sent by branches- following up with branches on delayed mandates and mandates not received.
• Perform any other duties as maybe assigned by the Supervisor

MINIMUM ENTRY REQUIREMENTS

• Full Grade12 Certificate or its equivalent
• Degree in a relevant field
• Minimum of two years’ work experience in this field is an added advantage

OTHER SKILLS AND ATTRIBUTES

• Highly conversant with Microsoft Excel, analytical and good numerical skills
• Good communication, interpersonal and organization skills
• Good attention to detail
• Self-driven