Purpose of the Role

• Reporting to the IT/Technical Manager, role ensures that the Arm Secure Network and all related clients (Alarms, Cameras) are working 24/7.

RESPONSIBILITIES:

• Make sure network is available and help all employees with tasks related for smooth flow of work.
• CCTV NVRs and IP Camera management e.g. Installation/Setup of cameras, retrieving of requested footage. Laying of cables
• Management of Desktops/Laptops/Servers with Windows OS. Efficient knowledge of MS Office.
• Asset Management.
• Collaborate with cross-functional teams to provide support and resolve any IT related queries or tasks.
• Stay up-to-date with industry trends and changes in IT.
• Ensure safety of Data by doing regular backups.
• Conduct surveys, install, troubleshoot, and configure different types of alarm systems, CCTV systems (IP and Analogue), electric fences, gate automation, and access control systems.
• Offer training and support to clients on how to use the systems.
• Integrate access control systems with other security setups, such as CCTV systems.
• Configure CCTV systems for smartphone or remote monitoring.
• Provide a comprehensive/full reporting configuration for alarm systems.

QUALIFICATION

• Diploma or better in ICT or related field
• At least 3 years work experience
• Strong focus in troubleshooting and problem solving.