Employment opportunities

The USAID Global Health Supply Chain Program – Procurement and Supply Management (GHSC-PSM) project seeks to fill a Monitoring, Evaluation, and Learning Manager (MEL) position to support the GHSC-PSM project in Zambia.

The USAID Global Health Supply Chain Program – Procurement and Supply Management (GHSC-PSM) project will be the primary vehicle through which USAID will procure and provide health commodities, provide technical assistance to improve partner countries’ management of the supply chain, and collaborate with key international stakeholders to support global health initiatives.

With 85+ staff across six offices around the country, this diverse and complex program sets out to strengthen the capacity of GRZ to develop sustainable systems that ensure the availability and security of vital and essential health commodities through (1) increased data availability and use for informed supply chain decision making, (2) improved quantification procurement planning and coordination processes, (3) provision of cost-effective, reliable international and local procurement services, (4) improved efficiency in warehousing and distribution by Zambia Medicines and Medical Supply Agency
(ZAMMSA), and (5) increased strategic management and planning by the Ministry of Health for improved commodity security. The project seeks to recruit (on a one-year contract renewable) for the following positions:

Position Title:          Monitoring, Evaluation, and Learning (MEL) Manager

Reporting To:           Director Knowledge Management

Principal Duties and Responsibilities
The Monitoring, Evaluation and Learning Manager will work with the Director of Knowledge Management to analyse the national supply chain and project performance against set supply chain targets and ensure learning for internal and external collaboration and continual improvement. The candidate will gather, analyse, and report on data for project monitoring and evaluation (M&E) requirements and internal reporting. The candidate will also be responsible for implementing data quality techniques and management functions.

Specific Tasks

Technical Implementation

• Lead the monitoring, evaluation, and learning (MEL) unit to analyze supply chain and project performance, strategic planning for continued learning, and improvement for effective use of resources;
• Gather, analyze, and report data on all task orders to meet PSM indefinite delivery indefinite quantity (IDIQ) monitoring and evaluation (M&E) requirements and liaise with task order directorates in completing specific requirements, such as the TO1 site-level stock dashboard and PMI reports;
• Ensure all routine project technical reports are produced of high quality and submitted on time, including monthly activity reports, monthly data reports, and quarterly and annual reports;
• Work with the Knowledge Management Director, and technical teams to foster a culture of adaptive management and learning throughout the program team by evaluating performance against project targets and identifying opportunities for learning and improvement strategies;
• Collaborate with the Data Analytics unit to promote data usage through using business intelligence (BI) software to enhance supply chain analytics and improve data visibility;
• Collaborate with Task Order 2 directorate and LSS directorate in the execution and reporting of End-Use Verification (EUV) surveys for malaria and maternal neonatal child health;
• Collaborate with the technical staff in collecting and analysing M&E indicator data across task orders and reporting via Dev Results and DATIM;
• Lead the implementation of the annual data quality assessments (DQA) in partnership with the LSS directorate and MOH;
• Collect, analyze, and summarize information into technical briefs, drawing on project staff, external sources, and partners. Tailor reporting with different project messages to audiences including USAID, PEPFAR, PMI, Ministry of Health, and key stakeholders;
• Identify opportunities for the project to share technical knowledge through conferences, workshops, etc;
• Oversee the capture and dissemination of key information, lessons learned, and action items from project events as requested;

Management

• Supervise the monitoring, evaluation, and learning (MEL) specialist(s) under his/her responsibility. Develop roles and responsibilities, design and monitor professional development plans, conduct annual performance appraisals, develop SMART goals, and periodically monitor progress toward objectives;
• Supporting the development of success stories, abstracts, presentations, and articles that will enable the project to present its learning and accomplishments in a broader forum (to USAID/PEPFAR/PMI, the development community, MOH, and at international conferences and workshops);
• Work with the Director of Knowledge Management and technical teams to lead the development and management of annual work plans and budgets based on project resources available, as well as the intended annual and life of project targets set according to the Government of Zambia and USG priorities;
• Represent the GHSC-PSM project at various technical meetings with collaborating partners, senior government officials, and/or donor agencies;
• As needed, develop scopes of work for MEL short-term technical assistance (STTA) in collaboration with the Director – Knowledge Management;
• Provide technical oversight of consultants and review associated outcomes and deliverables to ensure quality and timely submission to the client;
• Verify that USAID regulations, Chemonics policies, and quality management best practices are enforced consistently;
• Manage the ad hoc reviews of the MEL plan based on the donor’s strategic guidance and the project’s performance;
• Coordinate technical meetings, forums, and work plan reviews;
• Exhibit Chemonics values and build a culture of “Living our Values” within the team;
• Understand and adhere to established policies and procedures and promote them throughout GHSC-PSM staff;
• Carry out additional responsibilities as may be assigned from time to time by the supervisor of record;

Minimum Education Qualifications, Experience, and Competencies:

• Bachelor’s degree required, master’s or other advanced degree preferred;
• Minimum five (5) years of experience working in MEL or project management, health supply chain experience strongly preferred;
• Applicants should/must verify their qualifications with the Zambia Qualifications Authority;
• Applicant must be a member of the Zambia Monitoring and Evaluation Association;
• Excellent communication and collaboration skills;
• Strong technical report writing skills required;
• Experience in developing communication pieces to showcase project successes a plus;
• Excellent understanding of the management cycle (collection, storage, analysis, reporting, dissemination, etc.);
• Experience using Power BI or other M&E data analysis and tracking systems;
• Proficiency in SharePoint and MS Office (Excel, Access, Word, PowerPoint, etc.);
• Analytical skills with problem-solving aptitude;
• Experience managing and leading a team;

Location of Assignment
The location of assignment is Lusaka, Zambia with intermittent travel throughout the country.