Marketing and Brand Development Officer at Azure Financial Services
- Company: Azure Financial Services
- Location: Zambia
- State: Lusaka
- Job type: Full-Time
- Job category: Sales/Marketing Jobs in Zambia
Job Description
About Azure Financial Services:
At Azure Financial Services, we are committed to empowering individuals and businesses on their journey to financial freedom. Our core offerings include innovative money lending solutions and internal investments, with a strong focus on promoting financial literacy and responsible wealth-building. Through accessible financial services and educational resources, we help our customers take control of their financial futures.
As a part of our growing team, you’ll have the opportunity to shape the future of finance by driving brand growth and expanding our presence in the market.
Position Overview:
The Marketing and Brand Development Manager will play a critical role in defining and executing marketing strategies for Azure Financial Services, focusing on money lending, internal investment products, and financial literacy initiatives. This role will involve a mix of brand management, content creation, digital marketing, and community engagement efforts to promote financial freedom and empower individuals to make informed financial decisions.
You will work closely with the product, sales, and customer success teams to drive awareness, build strong relationships with customers, and ultimately grow Azure’s brand in the competitive financial services industry.
Key Responsibilities:
1. Brand Development and Strategy:
- Lead the development and execution of Azure Financial Services’ brand strategy, with a focus on money lending and internal investment products.
- Establish clear brand messaging that resonates with diverse audiences, including individuals, small businesses, and families, promoting financial freedom and empowerment.
- Ensure consistent brand representation across all marketing channels and customer touchpoints.
2. Financial Literacy and Content Creation:
- Develop and implement educational content that promotes financial literacy, focusing on practical advice for budgeting, investing, and building wealth.
- Create a variety of content including blog posts, webinars, infographics, videos, and eBooks designed to simplify complex financial topics and increase customer engagement.
- Partner with industry experts and influencers to produce high-quality thought leadership content, building trust with potential customers.
3. Demand Generation and Digital Marketing:
- Plan and execute digital marketing campaigns (SEO, SEM, email, paid media, social media) to generate awareness, attract leads, and drive conversions for money lending and investment products.
- Leverage data analytics tools to track performance, optimize campaigns, and drive ROI across all marketing initiatives.
- Manage lead nurturing campaigns to convert prospects into loyal customers, focusing on long-term relationships and customer retention.
4. Customer Advocacy and Engagement:
- Build and maintain relationships with customers through content-driven initiatives, including newsletters, customer success stories, and online communities.
- Create customer advocacy programs and referral campaigns to increase customer engagement and expand word-of-mouth marketing.
- Act as a customer advocate within the marketing team, ensuring their needs, concerns, and feedback are integrated into marketing strategies.
5. Market Research and Competitive Analysis:
- Stay up-to-date with market trends, emerging financial services technologies, and competitive offerings.
- Conduct regular market research to understand customer needs, pain points, and preferences to better tailor marketing strategies and product offerings.
- Monitor competitor activities and suggest strategies for differentiation and market positioning.
6. Cross-functional Collaboration:
- Work closely with the product and sales teams to align marketing initiatives with business goals and product launches.
- Collaborate with the customer success team to ensure a seamless experience for customers from the first touchpoint to long-term engagement.
- Support the sales team with sales enablement materials, presentations, and product messaging that reinforce Azure Financial Services’ value proposition.
7. Event Management and Community Outreach:
- Organize and participate in webinars, workshops, and events that promote financial literacy and educate the public about Azure’s products and services.
- Build partnerships with financial education organizations, influencers, and community groups to increase brand visibility and impact.
- Manage sponsorships and speaking opportunities at relevant industry events and conferences.
8. Metrics and Reporting:
- Define and track key performance indicators (KPIs) for marketing campaigns, including brand awareness, lead generation, and customer retention.
- Provide regular reports to leadership on the effectiveness of marketing efforts, with actionable insights and recommendations for improvement.
- Use data-driven insights to continuously optimize marketing tactics and maximize ROI.
Qualifications:
Experience:
- 2+ years of experience in marketing, preferably within the financial services, fintech, or related sectors.
- Strong background in brand management, content creation, digital marketing, and demand generation, particularly in the context of money lending, investment, or financial literacy.
- Proven track record of managing integrated marketing campaigns and driving measurable results.
Skills:
- Exceptional storytelling and communication skills, with the ability to translate complex financial concepts into accessible and engaging content.
- Proficiency with digital marketing tools (Google Analytics, HubSpot, SEMrush, paid media platforms, etc.) and CRM systems.
- Strong analytical skills and the ability to make data-driven decisions to optimize marketing efforts.
- Experience managing content calendars, campaigns, and cross-functional projects.
- Knowledge of the financial services industry, including money lending, investment products, and financial literacy initiatives.
Education:
- Bachelor’s degree in Marketing, Business, Finance, or a related field.
Why Join Us?
At Azure Financial Services, we are shaping the future of financial independence by offering innovative products that empower individuals to make better financial decisions. Joining our team means becoming part of a mission-driven organization that prioritizes education, empowerment, and innovation. We offer a dynamic work environment with opportunities for growth and the ability to make a real impact on the financial lives of our customers.
Method of Application
To apply, please submit your resume and a cover letter that highlights your experience in financial services marketing, your passion for financial literacy, and your approach to building and growing a brand in the fintech space to:[email protected]