Management couple role is to assist the Tourism HOD in managing the lodge and to create a profound guest experience, in line with service vision and creative concepts of the Lodge.

Reporting Structure
Reporting To: Tourism HOD

Job Description
Ensure ultimate guest relations in the lodge and that the “at home” personal attention levels are maintained.
Management and training of the lodge staff and camp staff.
Maintain the highest standards of housekeeping, maintenance, and gardening to ensure that all areas are always kept clean and tidy, and style and design are not eroded.
Effective financial management through the administration of orders and effective stock control.
Effective daily administration of the concierge and reception duties. Reservations of self-catering camps.
Ensuring the quality and care of equipment and products

Candidate Specification
Experience: 5 years plus
Education Level: Degree
Qualifications: Hospitality/ Food/ Tourism
Software: MS Office, GAAP, Pilot
Knowledge Of: Food and Beverage Industry
Skills To: Manage a business/ Communicate Effectively
Ability To: Identify allergens and dietary needs

Organisation
Industry: Tourism
Culture: Dynamic
Gender Profile: Mixed
Age Profile: Any

Terms and Conditions
Employment: Permanent
Location: Mumbwa, Zambia
Remuneration: Negotiable