Position Overview
We are looking for three (3) dynamic and goal-oriented Loan Officers to join our Chingola team. The Loan Officers will play a pivotal role in driving
customer acquisition, managing loan portfolios, and ensuring the financial health of the branch through effective credit risk assessment and
client relationship management.
Key Responsibilities
1.
Loan Origination & Assessment
• Identify potential clients and conduct thorough needs analysis to recommend suitable loan products.
• Evaluate loan applications by assessing the client’s creditworthiness through financial analysis, collateral evaluation, and background
checks.
• Prepare detailed loan proposals for approval in line with MFS Credit policies.
2.
Portfolio Management
• Manage and monitor an assigned loan portfolio to ensure timely repayments.
• Proactively address loan delinquencies by developing and implementing recovery strategies.
• Maintain up-to-date and accurate records of all client interactions and transactions.
3.
Business Development
• Actively promote MFS Credit’s products and services to grow the client base.
• Build and maintain relationships with individuals, SMEs, and community stakeholders to generate referrals.
• Develop innovative strategies to increase market penetration and achieve sales targets.
4.
Risk Management & Compliance
• Ensure adherence to internal credit policies and regulatory requirements throughout the lending process.
• Identify and mitigate risks associated with loan issuance and repayment.
• Report and escalate risk issues to the Branch Manager as needed.
5.
Customer Relationship Management
• Provide excellent customer service by addressing inquiries, resolving complaints, and offering financial guidance.
• Conduct follow-ups and maintain open communication with clients to foster trust and loyalty.
6.
Qualifications & Skills Required
• Diploma or Degree in Business Administration, Finance, Economics, or a related field.
• Minimum of 3 years’ experience in microfinance, credit management, or banking.
• Strong analytical skills with the ability to assess credit risks effectively.
• Proven track record of achieving sales targets in financial services.
• Excellent interpersonal and communication skills.
• High level of integrity, professionalism, and attention to detail.