Unifi is a fast-growing finance and technology company operating in Zambia, Kenya, Uganda and South Africa. Unifi delivers personal lending products through online, mobile phone and branch channels. The company is well supported by strong shareholders and a board of directors with vast experience in entrepreneurship and lending.

Responsibilities

• Will be Responsible for entering all new client’s details into the client registration system either manually or electronically;
• Receiving, assisting, and directing clients in a courteous, efficient, and welcoming manner projecting a positive, friendly, and professional image;
• Checking documents, informing applicants of additional requirements and documents;
• Ensuring all loans are properly documented with accurate and complete information;
• Maintaining clients right to privacy and confidentiality throughout the loan process;
• Interviewing applicants to collect information concerning their financial needs and give advice to customers on financial literacy;
• Answering to customer questions, customer service;
• Ensuring conformity with credit policy;
• Responsible for cash management;
• Marketing;
• Ensuring that clients have the right information regarding the products, promotions, and other value-added services.

Requirements

• Must have a full grade twelve (12) certificate;
• Diploma in Banking & Finance, Marketing, Business Administration, or any related field;
• Should be able to work within the working rules and regulations of the organization and should have excellent communication skills;
• Should be able to work in a target driven work environment and should have good problem solving and analytical skills;
• Excellent organization skills;
• Ability to work independently as well as in a team;
• Ability to Multi-task;
• Should be a good motivator with commendable interpersonal skills.