Loan Consultant – Chipata

Responsibilities

• The loan consultant at our Solwezi branch will be Responsible for entering all new client’s details into the client registration system either manually or electronically.
• Receive, assist, and direct clients in a courteous, efficient, and welcoming manner projecting a positive, friendly, and professional image.
• Checking documents, informing applicants of additional requirements and documents.
• Ensure all loans are properly documented with accurate and complete information.
• Maintaining client’s right to privacy and confidentiality throughout the loan process.
• Interview applicants to collect information concerning their financial needs and give advice to customers on financial literacy
• Answering to customer questions, customer service
• Ensure conformity with credit policy
• Responsible for cash management.
• Marketing
• Ensure that clients have the right information regarding the products, promotions, and other value-added services

Minimum Qualification and Desirable behavior

• Diploma in Banking & Finance, Marketing, Business Administration, or any related field
• Should be able to work within the working rules and regulations of the organization and should have excellent communication skills.
• Should be able to work in a target driven work environment and should have good problem solving and analytical skills.
• Excellent organization skills
• Ability to work independently as well as in a team,
• Ability to Multi-task
• Ability should be a good motivator with commendable interpersonal skills.