Responsibilities

• Will be Responsible for entering all new client’s details into the client registration system either manually or electronically;
• Receive, assist, and direct clients in a courteous, efficient, and welcoming manner projecting a positive, friendly, and professional image;
• Checking documents, informing applicants of additional requirements and documents;
• Ensure all loans are properly documented with accurate and complete information;
• Maintaining clients right to privacy and confidentiality throughout the loan process;
• Interview applicants to collect information concerning their financial needs and give advice to customers on financial literacy;
• Answering to customer questions, customer service;
• Ensure conformity with credit policy;
• Responsible for cash management;
• Marketing;
• Ensure that clients have the right information regarding the products, promotions, and other value-added services.

Requirements

• Diploma in Banking & Finance, Marketing, Business Administration, or any related field;
• Should be able to work within the working rules and regulations of the organization and should have excellent communication skills;
• Should be able to work in a target driven work environment and should have good problem solving and analytical skills;
• Excellent organizational skills;
• Ability to work independently as well as in a team;
• Ability to Multi-task;
• Should be a good motivator with commendable interpersonal skills;