ABOUT US
Right to Care is at the vanguard in supporting and delivering prevention, care, and treatment services for HIV and associated diseases. We work with government and communities to find pioneering solutions to build and strengthening public healthcare.

We embrace a strong entrepreneurial culture and focuses on innovation and the use of technology to enhance services, address skills shortages, and deliver quality healthcare outcomes. Our areas of expertise include HIV and TB care and treatment, pharmacy automation, medical male circumcision, and cervical cancer diagnosis and treatment.

Right to Care Zambia has been awarded a five (5) year project funded by the USAID through the PEPFAR mechanism. The USAID – Action HIV project aims to reduce HIV mortality, morbidity, and transmission by achieving the UNAIDS and PEPFAR goal of 95/95/95 HIV treatment coverage by providing comprehensive HIV Prevention, Care and Treatment maintenance services in Luapula, Northern and Muchinga provinces of Zambia. The USAID Action HIV project will work closely with and in support of the Ministry of Health.

QUALIFICATIONS AND EXPERIENCE
Minimum Required Qualifications and Experience:

• Diploma in Biomedical Sciences/ Medical Laboratory Sciences
• Minimum 2 To 3 Years Working in Molecular testing laboratory.
• At least 1 year work experience in specimen processing using Hologic Panther.
• Excellent verbal, written communication, and great coordination skills
• Ability to work independently with minimal supervision.
• Experience in Laboratory stock Management and ELMIS systems
•  Sufficient understanding of ISO 15189 requirements
• Excellent attention to detail and laboratory processes
• Research and data analysis skills
• Ability to multitask
• Ability to follow biohazard guidelines
• Registration with HPCZ

Desirable Qualifications and Experience

• BSc in Biomedical Sciences
• Sufficient knowledge of Good Clinical Laboratory Practices (GCLP).
• Experience in Quality Management implementation
• Adequate knowledge of the HIV program cascade
• Training in ISO 15189 version 2022 will be an added advantage

TECHNICAL AND BEHAVIOURAL COMPETENCIES

• Cultural Awareness
• Accountability, Adaptability and Flexibility
• Planning and Organizing
• Professionalism
• Creative and Innovative Thinking
• Results Focused, Quality of Work & Accuracy
• Team player
• Reliability

KEY PERFORMANCE AREAS

• Ensure electronic registration of samples using eLABS/DISA systems.
• Monitor utilization of eLABS by facilities referring samples to PCR Lab and provide prompt feedback.
• Conduct EID, HIVVL, HPV, Covid-19 testing using Hologic Panther testing Platform.
• Authorization of results and ensure results return to facilities.
• Perform daily Quality Control procedures in PCR to ensure quality results.
• Maintain equipment & monitor performance and conduct basic trouble shooting.
• Ensure consistent availability of Reagents and consumables to avoid disruption of testing services.
• Provide timely feedback to facilities on pending results, sample rejections, and backlogs.
• Be able to account for all samples received at Laboratory.
• Ensure availability of VL and EID stationery (Plain papers, barcodes, VL and EID Registers, Job Aides and SOPS)
• Provide technical assistance/supportive supervision and mentorship on specimen collection, handling, storage, packaging, transportation, and results return to facilities.
• Address the pending list in eLABS.
• Monitor eLABS dashboard for specimen registrations, results read, results to action.
• Ensure use of shipping logs for both specimen and results by courier staff
• Ensure district courier motorbikes riders adhere to the sample tracking form and Courier schedule (Shipping List).
• Act as contact between Laboratory & Clinical services to support VL/EID/HPV testing programs.
• Perform testing and reporting on EQA samples as part of the national program.
• Work in collaboration with MoH Lab team and support different departmental activities.
• Provide detailed monthly reports on eLABS performance and availability of tracer commodities in the districts and hub.
• Keep an updated equipment database/log useful for tracking functionality, downtime and repairs.
• Maintain a short Turnaround time for all specimen types.
• Maintain frequent communications with vendors, provincial Laboratory leads under MoH and RTCZ
• Provide detailed monthly technical reports on testing performance at PCR for HPV, EID, and VL and stock status report.
• Support QMS activities in the Laboratory department.
• Provide a QMS Lab activities report monthly to monitor progress on implementation
• Implement Continuous Quality improvement projects to improve performance and quality in PCR Laboratory.
• Support hub level activities in facilities within Chinsali and Shiwang’andu.
• Conduct other duties as assigned.