Bring your possibility to life! Define your career with us

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

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Job Summary

The jobholder is responsible for capturing new account details and execution of customer instructions for updates on existing accounts.
Staff will be required to perform any other work assigned to them in line with Productivity matrix, plus any other duties that may be provided by line manager from time to time.

Job Description

Outputs:

Receives authorized customer instructions from KYC Officer for:
New accounts, amended or cancelled stop orders/standing
instructions

Amendments to customer and account details
Capturing account details for both individuals and entities
authorized by Team Leader/KYC Officer

Receives and executes customer instructions from KYC Team
Leader/ KYC Officer confirmed as KYC compliant for accounts

opening

Amended or update customer instructions on signature additions
Amendments to customer and account details on Ebox
Executes the instructions i.e. new accounts and amendments to
accounts according to customer’s details and account details on

the relevant system.

• Rectify all rejected input data wrongly entered and incorrectly

scanned signatures returned by Team Leader/KYC Officer Account

opening

• Resolve all account opening and amendments queries from

branches/query centre

Scan and link signatures to accounts opened
Execute customer instructions that are not systematically executable

Generate both daily and monthly Mi on all opened accounts

Participate in snap checks as assigned by team manager

Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Absa Operational Risk Framework and internal Absa Policies and Standards.

Education

Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)