Job Titles: Key Account Manager – Enterprise Solutions (Kitwe)

Responsibilities.: Client acquisition, retention, and customer relationship management of the Enterprise business segment

• Own and drive new revenue growth for the business segment by achieving the set monthly/quarterly/annual targets.
• Deliver and support the development of customized solutions to the business segment
• Prepare Solutions description document and Business case.
• Analyze business developments and monitor market trends in relation to major customer requirements
• Prepare and make reports on market analysis, competitor analysis and market trends
• Determine customer needs and prepare proposals to sell services that address those needs.
• Manage existing clients, resolving customer complaints regarding sales and services
• Manage Churn and Retention of Customers

Candidate Requirements

• Previous experience  with Enterprise sales will be an added advantage’
• Sales professional with extensive market and product knowledge
• Bachelors Degree in Business /Marketing
• Experience in the same role with a Telco , ISP or FMCG
• Good knowledge of  Liquid  Enterprise products and services
• Telecom/ISP/ICT  Sales related system