ICAP at Columbia University is an international, non-profit organization situated at Columbia University in New York. ICAP is Empowering Health around the world and works in over 40 countries, including Zambia. Together with our partners, Ministries of Health, large multilaterals, health care providers, and patients, we support comprehensive, person-centered HIV/TB services and high-performing health system strengthening initiatives that provide quality and affordable health care. And by enhancing health information systems, improving quality, and developing human resources for health, we build capacity and efficiency in the world’s most challenging, resource-limited settings.

ICAP seeks to recruit a qualified candidate to serve as Information Technology Assistant (Temporary) for a period of one (1) month, in Lusaka, Zambia

Position Title: Information Technology Assistant (01)
Reports to: Operations Manager
Location: Lusaka
Position Type Temporary
Contract Period 1 month

POSITION SUMMARY
The IT Assistant will administer the IT infrastructure and upgrade the same based on the new technological innovations so that ICAP will have a better capacity in maintaining up to date and efficient communication network as well as data-based management and well as provide IT help desk support

MAJOR ACCOUNTABILITIES

• Manage the installation, documentation and maintenance of operating systems, communications software, database management software.
• Manage systems updates on all applications.
• Configure and manage file server, network resources (printer, plotter and scanner.
• Provide IT support for the central and provincial offices.
• Perform hardware troubleshooting as needed.
• Manage e-mail; file sharing, application, and/or other systems and services as necessary
• Ensure that the full disaster recovery standard backups in accordance with the established procedures
• Ensure that the anti-virus auto updates are functioning correctly and are being rolled out across the network.
• To carry out any other duties and/or responsibilities assigned by the immediate supervisor.

REQUIRED MINIMUM QUALIFICATIONS, EXPERIENCE, & SKILLS

• Grade 12 full certificate
• Degree in Information Technology, Computer Science or any related field
• Experience with Quick books setup & configurations.
• Two years related experience
• Thorough knowledge in network development and management.
• Thorough knowledge of application design and data management.
• Knowledge of microcomputer hardware, software and LAN systems

Preferred Qualifications

• Degree in Information Technology or Computer Science.