Job Opportunity at one of Zambia’s leading Air Conditioning & Refrigeration, elevators & escalators Company.

Drake and Gorham Limited seeks the services of a qualified and experienced person to fill the following position;

INFORMATION SYSTEMS COORDINATOR.

Employee’s core responsibilities shall be among others:

• Manage information technology and computer systems
• Ensure all IT applications and company data are safeguarded at all times from unwanted/unauthorized third-party access.
• Ensure fully functional operations between various software package in the various departments, in particular Accounts/Finance, Sales/Stores/Inventory and Contracts/Projects departments.
• Plan, organize, control and evaluate IT and electronic data operations
• Design, develop, implement and coordinate systems, policies and procedures
• Ensure security of data, network access and backup systems
• Act in alignment with user needs and systems functionality to contribute to organizational policy
• Identify problematic areas and implement strategic solutions in time
• Audit systems and assess their outcomes
• Preserve assets, information security and control structures
• Install and put all materials in stock on barcode and ensure electronic security parallel with stores control.
• Connect and ensure that all electronic facilities and accounts management is working with SAGE Evolution
• Maintaining and upgrading existing systems as required
• Designing new computer systems and frameworks
• Troubleshooting technical issues
• ·Risk mitigation planning
• Creating system guidelines and manuals for the organization
• Running training sessions and workshops on systems processes
• Conducting regular reviews of systems and generating reports on efficiencies and improvement areas
• Structuring and prioritizing business requirements and communicating plans with stakeholders for review and approval

Qualification and experience:

• Degree in computer science or information technology.
• Not less than 5 years’ prior experience in tech support, desktop support, or a similar role.
• Knowledge of SAGE Evolution and Job costing application
• Knowledge of time attendance management systems (Preferably BELINA PAYROLL).
• Knowledge of HIKvision (CCTV) / IPtv
• Knowledge of electronic door locks system
• Expertise with a variety of software, hardware, and applications. With strong IT support and trouble shooting skills.
• Ability to solve complicated problems and see projects through to completion.
• Strong interpersonal and communications skills
• Attentive to details
• Ability to multitask and effectively prioritize numerous tasks at the same time