Luapula Water Supply and Sanitation Company Limited (LpWSC), is a Commercial Utility mandated to provide water supply and sanitation services to the urban and the rural areas of Luapula Province. The Company operates under the legal framework as outlined in the Water Supply and Sanitation Act No. 28 of 1997. The Commercial Utility was incorporated under the Companies Act Cap 338 of the laws of Zambia and operates in five out of the twelve districts in the Province, namely Mansa, Nchelenge, Mwense, Kawambwa and Samfya. The Commercial Utility, being an equal opportunity employer, seeks to recruit self-motivated, innovative, honest, committed, adequately and appropriately experienced person to fill the vacant position below to be based in Mansa.

INFORMATION AND COMMUNICATION TECHNOLOGY OFFICER

The ICT Officer will be responsible for overseeing the IT infrastructure and offer Technical Support. He or she will also be responsible for planning, directing, coordinating, and designing ICT-related activities, as well as providing administrative and technical support.

RESPONSIBILITIES:

• Manage IT Infrastructure and computer systems.
• Network, Database and Systems Administration
• Backup and Disaster Recovery management
• Develop and implement the approved ICT corporate strategy.
• Plan, organize, control, and evaluate IT and electronic data operations.
• Design, develop, implement, and coordinate systems, computer applications as well as policies and procedures.
• Automate operational systems and procedures.
• Perform cyber security audits and network vulnerability assessments, to ensure security of data, network access and backup systems.
• Develop and Manage the Company Website
• Provide ICT Solutions for User needs to contribute to organizational policy.
• Audit computer systems and provide measures to mitigate identified risks.
• Preserve assets, information security and control structures.
• Provide technical support services to various Users of computer systems.
• Provide capacity development (training) of Users of all ICTs.
• Manage IT Staff by recruiting, training, coaching, and appraising them.
• Handle annual budget and ensure cost effectiveness.

REQUIRED SKILLS

• Proven working experience, at management level, in ICT roles.
• SAGE Evolution ERP administration
• Experience with Dove Payroll Software
• Knowledge in Municipal Billing Software
• Knowledge in LAISON Prepaid Meters and Prepaid meter management systems
• Advanced SQL Database administration
• Demonstrated working knowledge in computer programming.
• Excellent knowledge of technical management, information analysis and of computer hardware/software systems
• Expertise in data centre management and IT governance
• Knowledge in Digital Meter Reading systems
• Hands-on experience with computer networks, network administration and network installation
• Excellent analytical, troubleshooting and problem-solving skills.
• Excellent communication skills
• Excellent Ability to manage personnel.

REQUIRED QUALIFICATIONS AND EXPERIENCE

• School Certificate or Equivalent (with University Entry Grades)
• Bachelor’s degree in computer science or software engineering, or Programming, or Management Information Systems (MIS) or similar field
• Minimum of Five (5) years work experience in a similar position.
• Membership of ICTAZ or Relevant Professional Body is a requirement.
• Master’s Degree in any of the above Qualifications is an added advantage.