Sherbourne Hotels is an establishment that prides itself in longevity, dedication to customer service and maintaining high standards. We are never complacent or content with our achievements; we are always looking to achieve even better standards that our clients find value in. The business began with 3 rooms and 23 years later has a total of 113 rooms spread out over Kitwe. The opening of the Hotel on 25th May 2014 was certainly a pinnacle in the business and is proof of Sherbourne Farms Ltd being a pioneer in accommodation in Kitwe. Sherbourne is a house hold name when it comes to quality accommodation in Kitwe, Zambia. We have been in business for over 27 years. We currently have 4 establishments operating under the umbrella name Sherbourne Farms Limited trading as Sherbourne Hotels, all situated in Kitwe.

Our company requires an experienced Human Resource Officer to assist the company in implementing services, policies, and programs that promote a safe, positive work environment. HR Officers perform various HR functions, including recruiting and training employees, posting job ads, payroll processing, and coordinating and maintaining employee records.
The HR Officer job demands excellent communication skills to help management ensure the success and efficiency of the work environment. You must prepare reports related to HR projects, assist in the recruitment process, and follow the best HR practices.

Human Resources Officer Responsibilities

The following are the key responsibilities of an HR Officer at our organization:

• Assist the recruitment process by coordinating job ads, reviewing resumes, and maintaining applicant tracking systems
• Schedule meetings, HR events, and interviews, and maintain agendas
• Update the human resources database with staff information, track holidays, and sick leaves
• Support the coordination and scheduling of training sessions and workshops
• Process documentation and assist the HR department with clerical support

Mandatory Skills and Requirements

If you are applying for an HR Officer position, you must meet the following requirements to qualify for an interview at our organization:

• Solid problem-solving and organizational skills
• Excellent written and verbal communication skills
• Expertise in staffing information, scheduling interviews, and performing other administrative tasks to ensure HR efficiency
• Great command of MS Office and any relevant HR software
• Strong interpersonal and conflict-management skills

Preferred Education and Qualifications

• Must be a member of the Zambia Institute of Human Resource Management (ZIHRM)
• Diploma in human resources, business administration or better
• Prior experience as an HR Officer
• Great command of MS Office and any relevant HR software