1. ROLE IDENTIFICATION
Job Title: HR ASSISTANT
Direct Reports:
HUMAN RESOURCE MANAGER

2. JOB PURPOSE
The HR Assistant at our Kitwe branch will provide crucial support to the Human Resources department by managing administrative tasks, assisting with recruitment, and ensuring smooth HR operations. The ideal candidate will be organized, proactive, and able to handle multiple responsibilities in a dynamic environment.

3. KEY RESPONSIBILITIES

Recruitment and Onboarding:

• Assist in the recruitment process, including posting job advertisements, reviewing applications, and scheduling interviews.
• Facilitate the onboarding process for new hires, including preparing orientation materials and conducting initial training.

Employee Relations and Support:

• Serve as a point of contact for employee inquiries regarding HR policies, procedures, and benefits.
• Support in addressing and resolving employee issues or conflicts, promoting a positive work environment.

Administrative Tasks:

• Maintain and update employee records, including personal information, job history, and training records.
• Prepare HR-related documents, reports, and correspondence as needed.
• Coordinate and schedule HR meetings, training sessions, and company events.

Compliance and Record-Keeping:

• Ensure adherence to company policies and local labor laws, including record-keeping and documentation.
• Assist in preparing and submitting compliance reports and ensuring that all HR practices are in line with regulations.

Benefits and Payroll Support:

• Assist with the administration of employee benefits programs and respond to related questions.
• Support payroll activities by verifying employee attendance records and assisting with payroll data entry.

4.NATURE OF DECISION MAKING
a) Analytical
b) Strategic
c) Financial

5. QUALIFICATIONS: Minimum

• Diploma in Human Resources, Business Administration, or a related field; a

Skills and Abilities:

• Strong organizational skills and attention to detail.
• Excellent communication skills, both verbal and written.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with HR software is beneficial.
• Ability to manage confidential information with discretion.

Attributes:

• Positive attitude and eagerness to learn.
• Ability to work independently as well as part of a team.
• Strong problem-solving skills and a proactive approach to tasks.