HR Officer at Talent House
- Company: Talent House
- Location: Zambia
- State: Lusaka
- Job type: Full-Time
- Job category: Human Resource Management Jobs in Zambia
Job Description
About Talent House Ltd:
We are a leading recruitment and HR consulting firm that operates as a link between people and companies in achieving a shared purpose. We offer creative, effective and flexible solutions that not only help individuals discover their career paths but provide organizations with talent they can recruit, develop and retain.
About the role:
Our Client is currently seeking a dedicated HR Officer to manage human resources functions within their cleaning services company, focusing on recruitment, employee relations, and workforce management. This position plays a crucial role in maintaining a well-organized, compliant, and efficient workforce while ensuring high standards of employee satisfaction and retention in the cleaning services industry.
Key Responsibilities:
- Manage full-cycle recruitment process for cleaning staff and administrative positions
- Handle employee onboarding, documentation, and orientation programs
- Maintain accurate personnel records and HR databases
- Process payroll and ensure timely payment of wages
- Monitor attendance, leave management, and shift schedules
- Ensure compliance with labor laws and workplace safety regulations
- Coordinate training programs for cleaning staff and supervisors
- Handle employee grievances and conflict resolution
- Manage employee administration
- Conduct performance evaluations and maintain review schedules
Desired Skills and Experience
- Bachelor’s degree in Human Resources, Business Administration, or related field
- 3+ years of HR experience, preferably in service or facilities management industry
- Strong knowledge of labor laws and HR best practices
- Excellent organizational and documentation skills
- Strong interpersonal and communication skills
- Experience with shift scheduling and workforce management
Key Competencies:
- Problem-solving and conflict resolution
- Strong attention to detail
- Multi-tasking abilities
- Cultural sensitivity and awareness
- Team leadership
- Excellent verbal and written communication
- Discretion and confidentiality
Compensation:
The incumbent will receive a competitive salary commensurate with experience.