Miclex Enterprises Limited is seeking the services of a HR Officer to be based in Chingola. As a HR officer, you should have a solid understanding of HR principles, excellent communication skills, and a keen eye for detail. You should have the ability to work independently while supporting HR operations, recruitment, and employee relations.

Key Responsibilities:

HR Operations:

• Assist in overseeing and managing day-to-day HR operations, including employee records, attendance, payroll, and HR documentation.
• Ensure compliance with company policies, procedures, and relevant labor laws.
• Support the maintenance of employee files, ensuring they are up to date and accurate.

Recruitment and Onboarding:

• Assist in managing the recruitment process, including posting job openings, screening resumes, coordinating interviews, and communicating with candidates.
• Support the on boarding process for new employees, ensuring a smooth transition into the company and providing necessary training and documentation.
• Collaborate with the Operations team to identify staffing needs and support workforce planning.

Employee Relations:

• Serve as a point of contact for employees, answering HR-related queries and providing guidance on policies and procedures.
• Assist in resolving employee conflicts and issues, ensuring a positive and harmonious work environment.
• Conduct exit interviews, compile feedback, and report turnover trends to the HR manager for analysis.

Training and Development:

• Help identify training and development needs within teams and assist in the coordination of training sessions.
• Provide support in the administration of performance reviews and employee development programs.
• Contribute to the creation and delivery of programs that enhance employee skills and productivity.

Compliance and Reporting:

• Support HR compliance by maintaining knowledge of applicable local labor laws and regulations.
• Assist in the preparation of HR-related reports and data analysis for senior management.
• Maintain confidentiality and accuracy of employee information at all times.

HR Strategy and Projects:

• Assist in implementing HR programs, policies, and initiatives that align with organizational objectives.
• Participate in HR-related projects such as employee engagement, policy updates, and process improvements.

Desired Skills and Experience:

• Bachelor’s degree in Human Resources or a related field.
• 2-3 years of relevant experience in an HR role.
• Member-ZIHRM
• Strong communication skills, both written and verbal.
• Ability to work independently, demonstrate initiative, and manage multiple tasks.
• High level of integrity and professionalism with a strong ethical code.
• Competency in Microsoft Office/Excel and other HR management tools.
• Excellent administrative and organizational skills.