Role Overview:
As the HR Manager, you will play a crucial role in managing our HR functions, ensuring that our employees are supported, and that our HR practices align with our organizational goals. You will work closely with senior management to develop and implement HR strategies that enhance employee engagement, performance, and overall satisfaction.

Key Responsibilities:

1.  HR Strategy & Planning:

• Develop and execute HR strategies in alignment with company’s goals and objectives.
• Provide strategic advice to senior management on HR-related matters.
• Work hand in hand with other different department heads in ensuring that employee performance appraisals are done correctly, timely and fairly

2. Recruitment & Onboarding:

• Oversee the recruitment process, including job postings, interviewing, and selection.
• Manage the onboarding process and preparation of contracts for new employees, renewals for old employees to ensure a smooth transition.

3.  Employee Relations:

• Daily employee attendance checks and supervision
• Address employee concerns and grievances with a focus on resolution and maintaining a positive work environment.
• Implement employee engagement initiatives to foster a motivated and productive workforce.
• Performance Management:
  • Develop and manage performance appraisal systems.
  • Provide guidance on performance management and disciplinary actions.

4.  Compliance & Policies:

• Ensure compliance with employment laws and regulations.
• Develop and update HR and other office policies and procedures as needed.
• NAPSA, NHIMA, Workers compensation affairs and other Company related yearly documentations e.g. Council, etc.
• Training & Development:
  • Identify training needs and coordinate professional development programs.
  • Support career development initiatives for employees.

5.  HR Administration:

• Manage HR records and systems, including employee data and benefits administration.
• Prepare and analyze HR reports and metrics.

Job Specific Competencies:

• Negotiation and influencing at managerial level
• Communication skills
• Analytical skills
• Business management acumen
• PC Literacy
• Facilitation
• Change management
• Reward management
• Talent Management
• Planning
• Report writing

Key Job Attributes:

• Problem Solving
• Building relationships
• Customer Service Orientation
• Bold
• Smart
• Driven
• Team Player

Qualifications:

• Full grade 12 certificate, Degree or Diploma in Human Resource Management, A Bachelor’s degree will be an added advantage
• Member of ZIHRM
• Minimum of years of experience in HR management, with a strong background in recruitment, employee relations, and compliance.
• Excellent communication, organizational, and interpersonal skills.
• Proven ability to handle sensitive and confidential information with discretion.
• Demonstrated knowledge of Zambian labour laws/employment act and HR Regulations, policies and procedures.
• Experience with office management software like MS Office (MS Excel and MS Word, specifically) and office equipment
• Excellent written and verbal communication skills

What We Offer:

• Competitive salary based on experience.
• Opportunity to make a significant impact in a growing educational organization.
• Supportive and collaborative work environment.
• Professional development opportunities.
• Young and vibrant team