KEY QUALIFICATIONS, QUALITIES & ABILITIES

• Full grade twelve certificate with a minimum of a credit in English and Mathematics.
• A relevant Diploma from reputable university and/or a College.
• At least 2-3 years work experience in Law enforcement.
• Should be a self-starter and able to work independently.
• Strong investigative skills
• Good interviewing and report writing skills.
• Able to complete task efficient and effectively.
• Willing to travel at any given time.
• Leadership skills
• Valid driver’s license
• Basic Computer skills
• Good communication skills
• A high level of analytical skills.
• Excellent work ethic
• Extensive knowledge of legal requirements and compliance regulations.
• Professional relationships with various law enforcement agencies.

KEY RESPONSIBILITIES

• Review of MLife’s key risk areas for potential fraud.
• Investigate potential fraud cases provided by the business and submission to relevant authorities.
• Expected to work closely with Heads of Departments on potentially high fraud risk areas.
• Evaluate business activities (e.g. Claims, Underwriting) to assess fraud risk.
• Educate and train employees on how to spot or identify fraud and implications.
• Develop and manage full-time investigations processes, ensuring they are executed in a sensitive and confidential manner and with the highest levels of efficiency and propriety.
• Conducting field enquiries (such as site visits).
• Conducting interviews with potential witnesses and the subjects of investigations.
• Contacting various government and non-government agencies to obtain records as required during the course of an investigation.
• Prepare concise and timely reports on activities related to investigations and report to the Risk and Compliance office.
• Attend court and other legal proceedings to provide evidence on matters that arise in the normal course of duty.
• Undertake any other related duties as assigned from time to time.
• Develop and implement an effective investigations program.