We are seeking a Field Service Technician – Filters to join our Field Service Team. The successful candidate will be responsible for delivering high quality field services to our customers adhering to Metso safety requirements, processes instructions and training.

In this position, you will report to the Field Service Manager.

This position is mainly located in Kitwe, Zambia.

TEAM YOU BELONG TO

You will join the Field Service Team and work closely with internal // external stakeholders, such as Customers and Metso’s Field Service Teams.

WHAT YOU WILL DO

• Perform field service activities both at customer site and in the office with support/supervision as required
• Basic customer problem solving
• Repairs and preventative maintenance work
• Equipment inspections with recommendations
• Assembling/dissembling, installation & commissioning
• Trade specific discipline work (hydraulics, mechanics, automation etc)
• Operation and maintenance activities
• Customer training on basic operation and maintenance
• Remote support to colleagues and customers
• Follow Metso processes, instructions and training in performance of duties with a focus on our brand requirements, certification principles, field service process utilisation of the FSM tool and digital inspection application
• Follow Metso customer H&S requirements, ensuring adherence to the MO ‘Modus Operandi’ in performing duties
• Deliver site reports, times sheets and travel expense reports after each job in a timely manner
• Identify sales leads and promote services offerings

WHO YOU ARE

• Matric (Grade 12)
• Professional Certification in Filters
• Minimum 4-year relevant field activity
• Have experience in Filtration Dewatering Equipment, preferably Pressure Filters on Mining sites

WHAT SKILLS, COMPETENCIES AND REQUIREMENTS (HARD AND SOFT) ARE ESSENTIAL FOR THIS ROLE?

• Customer focused, services skills
• Good communication skills
• Embraces change with a strong desire to continuously improve the business process
• Highly motivated individual with the ability to work under pressure and meet deadlines

WHAT’S IN IT FOR YOU

• An inspiring purpose – Enabling sustainable modern life. Minerals and metals are the backbone of essential functions in the modern world. However, there’s a pressing need for more sustainable solutions to collect and process them. At Metso, you get to be part of transforming the industry and making a positive change
• Compensation and rewards – Global incentive program tied to business and performance targets
• A thriving culture – We are committed to developing an inclusive culture that enables everyone to do their best and reach their full potential. A culture that is courageous, compelling, and caring, and unites our people to build a sustainable future together.
• Extensive learning opportunities – Ongoing growth dialogues, internal mobility, mentoring programs, education assistance, ambitious projects, and global opportunities.
• Worldwide support – Leverage our network of peers across the world, offering valuable assistance. We get things done together, through open and honest communication.

GET IN TOUCH

Want to rise above the possible with us?

• Go to our website www.metso.com , click on careers and start your application
• Go to Peoplepoint, click on careers and start your application