Family Legacy Missions Zambia (FLMZ) is a Faith-based organization that upholds Christian values and morals in the education of the orphaned and vulnerable children it serves. The organization seeks to recruit suitably qualified, experienced, and competent individuals who will demonstrate commitment to FL’s mission, vision, and values to be based in Lusaka.

Job Summary
The overall responsibility of the Program Officer is to work closely in support of the Coordinator and the Deputy program manager to provide support to the function of their departments to help the Excel Beyond program achieve its goals. The Program Officer is also responsible for general communication between other departments. The position holder provides support in the way of gathering data on the students in the program and compiling reports for the Coordinator, Deputy program manager as well as the Program manager and staff in the USA. Additionally, the position holder also serves as the programs protection officer and as such is responsible for helping ensure that our students have information, an advocate, and access to protective services when needed.

Dimensions of the Role

The Program Officer reports to the Coordinator for Excel Beyond.
The Program Officer regularly reports to the Coordinator for Excel Beyond on the current status of the students in the Excel Beyond program.
The Program Officer is responsible for compiling reports concerning sponsored students in Excel Beyond this includes academic progress reports, medical reports and any other student related reports.
The Program Officer works closely with the Coordinator to help them facilitate the smooth function of their individual departments.
The Program Officer is responsible for helping the Deputy Program manager oversee the disbursement and recording of payments to students in the paid internship part of the job readiness program. This includes assisting the students in setting up mobile money/bank accounts and helping sort out problems the students might encounter.
The Program Officer serves as the programs protection officer and as such is responsible for helping ensure that our students have information, an advocate, and access to protective services when needed.
The Program Officer is responsible for general communication between Excel Beyond and other departments of the Ministry and Stateside including preparing and sending discharge reports/forms on time.
The program officer will also be required to write success stories, most significant change stories and ensure photos and videos of students are taken periodically for marketing purposes.
The Program Officer will be responsible for tracking students results, student performance and attendance.
Typical Responsibilities – Key End Results of Position
Oversite of Program Officer

Student Support:

Provides students with information, an advocate, and access to protective services as needed.
Facilitate trainings from VSU and CPS on students’ rights and protective services availabilities.
Provide counselling and mentoring to students
Assist with logistics of job readiness program components
Help students find reputable organisations/companies to do their attachments/internship.
Assist in enrolment of students in the different components of the program.
Facilitate caretaker/guardian conferences
Work with the Coordinator to coordinate foundation year activities.
Student Recruitment:

Provide information to current secondary students regarding the opportunities available in the Excel beyond Program.
Assist with assessments that help students learn what their strengths and interests are, and encourage students to pursue pathways that intersect with their abilities and aptitudes.
Help student’s complete enrolment forms and help orient them in the Excel Beyond program operations and expectations.
Student data collection and management.
Communication with Excel beyond Zambia and USA Teams

Serve as a member of the team in communicating a verbal picture of the Zambian programmatic experience to both the stateside staff as well as student sponsors as the opportunity arises.
Other

Risk Management: Proactively monitor the Protection Policy component of Excel Beyond to ensure key risks are mitigated in a timely manner.
Reporting: Provide quarterly reports on students in the Excel Beyond program for submission to stateside office for sponsor communication. Provide other information in a timely manner when requested.
Child Protection: Provide oversight in cooperation with other staff to ensure the compliance and coherence of Family Legacy’s Child Protection Policy and Social Media Guidelines to safeguard and protect children from all forms of harm and abuse.
Skills Specific to Post:

Demonstrates commitment to FL mission, vision, and values.
Exhibits and promotes Christian principles of servant leadership in decision making and working with other members of staff, especially in conflict resolution.
Develops, motivates, and coordinates team members by setting and holding high standards for performance.
Promotes innovation and learning amongst team members to achieve goals.
Communicates clearly and effectively both verbally and written.
Gains, develops and retains credibility for personal relationships with others.
Ability to work well with others in a multi-disciplinary and cross-cultural environment.
Creates strong direction for own part of organisation to serve the needs in the overall Family Legacy context.
Strong analytical skills in problem solving and strategic thinking.
Strong negotiation skills.
Strong management skills in coaching, problem solving and people management.
Ability to work effectively with others on a team and independently, especially under pressure.
Excellent listener who understands and shows sensitivity to the needs of others/other programs
Strong planning and organizational skills
Financial management and budgeting skills
Ability to adapt personal views to get best outcome for the ministry.
Cooperates effectively with other departments for the benefit of the ministry.
Aware of own strengths, weaknesses and pro-active in using feedback for self-development.
Aware of impact on others and uses impact to create positive work environment.
Positive about change and able to cope well with ambiguity and support others in doing so.
Willingly shares knowledge and experience for the benefit and growth of the team.
Actively work towards continuing personal learning and development and apply newly acquired skills.
Consistently approaches work with energy and positive constructive attitude.
Demonstrates openness to change and ability to manage complexities.
Responds positively to critical feedback and differing points of view.
Solicits feedback from co-workers about the impact of his/her behaviour.
Competencies and values

Respectful, servant-hearted, humility, team-orientated, integrity, diversity, commitment to excellence, adaptability, able to perform under stress, innovation, building and maintaining Biblically based relationship, communicating effectively, listens well, coaching and mentoring, facilitating change, developing individuals and teams, initiating action, strategic decision making, planning and organizing, leading through vision and mission and a personal commitment to children’s development and protection.

Level of Contact with Children:
High Level: Regular contact with all the students in the program age children and children above grade 12.

Educational Qualification and Experience

Grade 12 certificate
Bachelor’s Degree in any Development studies or Social Science
At least 2 years work experience in a similar position.
Fluency in English spoken and written
Competency in computer skills (MS Word, Excel, etc.)
Valid Zambian Driver’s License