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6 Mar 2023
IT End User Support Technician – Lusaka at R A Consulting Services Zambia
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- Company: R A Consulting Services Zambia
- Location: Zambia
- State: Zambia
- Job type: Full-Time
- Job category: IT/Telecom Jobs in Zambia
Job Description
Applicant must have the followings skills set, with a minimum of two years work experience:
- Technical knowledge: A deep understanding of printers and laptops, including their components and functions, is essential.
- Troubleshooting skills: Ability to diagnose and solve hardware and software issues in printers and laptops.
- Electrical knowledge: Understanding of electrical circuits and components, and the ability to test and repair them.
- Part replacement skills: The ability to replace damaged components and circuit boards.
- Communication skills: Good communication skills are important for explaining technical issues to customers and for taking clear and detailed notes.
- Attention to detail: Careful and meticulous attention to detail is necessary when working with small components and electronics.
- Customer service skills: The ability to provide excellent customer service and to handle customer complaints and concerns in a professional manner.
- Physical dexterity: Fine motor skills and manual dexterity are important for handling small components and for performing delicate repairs.
- Organizational skills: Ability to keep track of multiple repair jobs and to prioritize tasks effectively.
- Adaptability: The ability to learn and adapt to new technologies, equipment, and repair techniques.
Qualifications:
- Grade 12 Certificate (6-24 points)
- Computer Science Degree.
- Must Be Linux Certified
Method of Application
Please send your CV and professional qualifications, in one zipped file.
Only short-listed candidates will be contacted.
Only short-listed candidates will be contacted.