Title: Data Systems Officer

Salary: Local Terms and Conditions apply

Location: Zambia, Tanzania, Uganda, Senegal, Ghana (Accra), Nigeria (Abuja), Sierra Leone, or Liberia

Contract: 2 year Fixed Term Contract for overseas

Hours: Full time

About the role

Sightsavers are currently seeking a Data Systems Officer to work within our Data Analytics and Reporting Team (DART) to support data capture and management of the Programme Portal and Sightsavers organisational output data collection system.

As the Data Systems Officer you will be responsible for the day-to-day operation and maintenance of their system, including user support and overseeing the submission of data for Sightsavers’ projects across more than 30 countries.

You will also support key team members with the further development and integration of this essential organisational system into programme monitoring and reporting work

Key duties will include:

Create and support maintenance of project & programme sites ensuring all information remains up-to-date and accurate
Supporting mapping of project indicators to organisational standard indicators and adding all indicators to project sites
Maintain user guidance and induction materials
Provide both initial and ongoing training and support to system users
Manage the team’s service desk for system support requests
Support DART members to ensure service desk is aligned to current operational support needs
Track data submissions and compliance with reporting deadlines
Liaise with Country Offices and other colleagues to address queries and errors
Support the ongoing development and integration of organisational data capture and monitoring systems
Support the development and implementation of processes that support good practice and high quality in data management for our programmes
About you

As the ideal candidate you will have experience in a similar role (or hold a degree in a relevant field) and of working on IT systems development and support, as well as possessing a background in reviewing and testing software, and of delivering training and/or supporting staff learning in different contexts (face to face, online)

Further qualities include:

Essential:

Understanding of international development issues and commitment to equality of opportunity for disabled people
Demonstrated ability to communicate technical information to a non-technical audience
Good understanding of data or statistics
Good analytical skills with the ability to identify important issues and communicate those to colleagues
Demonstrated experience with DHIS2 or similar health management information systems
Written and spoken English
Desirable:

Experience using Power BI or other data visualisation software
Experience using Power Apps, Commcare, or other mobile data capture software
Experience using SharePoint and MS Teams
Written and spoken French or Portuguese
This is a highly varied and involved role and the above is not an exhaustive list of duties or required professional skills. Please see the Job Description for full details.

As an equal opportunity employer, we actively encourage applications from all sections of the community. Sightsavers is a Disability Confident Leader and qualified people living with a disability are particularly encouraged to apply.