6 Jan 2025
Customer Service Support at Zedmobile
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- Company: Zedmobile
- Location: Zambia
- State: Zambia
- Job type: Full-Time
- Job category: Customer Service Jobs in Zambia
Job Description
LOCATIONS: LIVINGSTONE, MAZABUKA, CHOMA, KITWE
Key Responsibilities
- Sell Zedmobile products and services
- Resolve product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution
- Meet personal and team sales targets
- Follow communication procedures, guidelines, and policies
- Inform customer of deals and promotions
Candidate Requirements
- Degree or Diploma in Business Administration or Marketing
- Maximum of 5 year proven customer support experience
- Excellent communication and presentation skills
- Ability to multitask, prioritize and manage time effectively
- Appreciation of the telecommunications industry
Method of Application
Interested candidates with the requirements stated may e-mail applications consisting of letter and CV only, in a single document, to [email protected]. Please indicate the job title in the subject of your e-mail and the preferred TOWN.
