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16 Oct 2023
Customer Service at Kazang Zambia Limited
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- Company: Kazang Zambia Limited
- Location: Zambia
- State: Zambia
- Job type: Full-Time
- Job category: Customer Service Jobs in Zambia
Job Description
Position: Customer Service
QUALIFICATIONS
- Minimum of a grade 12 certificate
- Diploma in Business administration, or Business management or any related field
- Excellent communication Skills both written and verbal skills
- Good analytical, interpersonal and communication skills.
- At least one year work experience in similar position
Job core competencies
- Results driven
- Analytical thinking
- Teamwork
- Being proactive
- Ability to work a flexible schedule based on business needs
KPA Areas:
- Serves customers by providing product and service information
- Resolving product and service problems.
- Maintains customer records.
- Resolve customers’ concerns and complaints .
- Maintain a positive attitude and calmly respond to customers’ complaint
Method of Application
Send your CV and a cover note to: [email protected]October 20, 2023
