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5 May 2023

Customer Service Assistant at World Bicycle Relief

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Job Description


Buffalo Bicycles Zambia Limited is inviting applications from suitably qualified individuals to apply
for a career as a Customer Service Assistant /Assistant Shop Controller career (6) in our organization.

(1 year contract) – rural based.

Key Responsibilities:

1. Petty cash Management
2. Processing payments, daily banking and Filing
3. Ensure that all invoices and receipts are raised
4. Preparation of inventory counts and reconciliation
5. Customer experience and service management
6. Ensuring secure and tidy maintenance of office buildings and assets under their control.

Skills and Personal Attributes:

1. Attention to detail
2. Good command of Microsoft Office and Pastel Partner
3. Analytical and Negotiation skills.

Knowledge Required:

  • A clear understanding of operational policies, plans and procedures
  • A clear understanding of statutory requirements with regard to stock and finance.

Qualifications and Experience:

  • Diploma in Business Administration or related field
  • Must have good customer relations
  • Knowledge of Pastel Partner or other POS software added advantage
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Method of Application

Please email your application & copies of certified academic qualifications before COB 12 May 2023 to; [email protected][email protected] ; [email protected]g

Hand or mail delivers to – Plot 38389 Makeni Mall off Kafue road, P.O Box 38991 Lusaka.

Buffalo Bicycle Zambia Limited is an equal opportunity employer.

Approved by:

Country Director – Zambia




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