8. COMMUNITY RELATIONS OFFICER

Purpose of the Job

Mobilizes communities in peri-urban areas and sensitizes them about water reticulation and
sanitation projects. Manages peri-urban projects through contracted vendors in collaboration with NGOs, RDCs and Councils.

Statements of Main Accountabilities

• Oversees all Peri-urban operational plans/programs to ensure quality services to the low-income areas through managing all commercial and social activities therein.
• Works hand in hand with NGOs, Ministry of Health (MOH), Councils to sensitize communities in the peri-urban areas of operating Divisions on their social, health and other community needs.
• Liaises with Council officials in the respective operating Divisions over identification and implementation of peri-urban water reticulation and sewerage projects.
• Sensitizes community leaders about planned water reticulation and sewerage projects, and once the project starts operating deals with community members to ensure that the project is accepted in the community
• Identifies and trains vendors of water kiosks
• Prepares vendor contracts and memoranda of understanding with local CBOs, RDC’s or Councils
• Ensures that water is always running in all the kiosks in peri-urban project areas and that vendors are always on site
• Ensures that meters are always working in all kiosks in the peri-urban project areas
• Prepares vendor analysis reports and submits them to divisional Commercial Departments to facilitate payment of commission to vendors
• Participates in the handover of completed projects to operating Divisions

Knowledge and Skill Requirements:

• Grade 12 Certificate with 5 ‘O’ Levels
• Diploma in Social Work or Business Studies
• 2 Years’ experience