Pact Overview

At the heart of Pact is the promise of a better tomorrow.  The promise of a healthy life.  Of a decent livelihood. Of sustainable natural resources that benefit communities.  Now more than ever in its 42 -year history, Pact is helping millions of people who are poor and marginalized discover and build their own solutions and take ownership over their future.

Pact enables systemic solutions that allow those who are poor and marginalized to earn a dignified living, be healthy, and take part in the benefits that nature provides. Pact accomplishes this by strengthening local capacity, forging effective governance systems, and transforming markets into a force for development.

Department Overview

Pact seeks highly qualified and accomplished individuals for the recently awarded United States Agency for International Development (USAID)/PEPFAR-funded Zambia Integrated Health HIV Activity – (ZIH) Project. The five-year project which will be led by Pact in partnership with Center for Infectious Disease Research in Zambia, Circles of Hope, Mothers2Mothers, Copper Rose Zambia, Zambia Network of Young People Living with HIV – and a US small business, Viamo. Integrated Health will improve health outcomes of Zambians through equitable access to high-quality health services in the areas of client-centered HIV, Tuberculosis; Maternal; Newborn and Child Health, Family Planning and Reproductive Health. It will reduce mortality, morbidity, and HIV transmission for sub-populations in Northwestern, Copperbelt, and Central Provinces. Pact will work closely with the Zambian Ministry of Health to attain the country’s goal of reaching HIV epidemic control (95-95-95) by 2030. The activity will be delivered through three main components namely:

1. Increase coverage of comprehensive and person-centered HIV, TB/HIV, FP/RH, MNCH prevention, diagnosis, care, treatment and support services in both communities and health facilities.
2. Increase utilization of community and facility-based quality and person-centered integrated HIV, TB/HIV, FP/RH, MNCH services; and
3. Increase capacities of Provincial and District Health Offices to improve quality and sustain Direct Service Delivery of integrated HIV, TB/HIV, FP/RH, MNCH during and beyond the life of the activity.

Position Purpose

The Community Mobilisation and CLM Advisor will be based at the Ndola Hub and will support community infrastructure and design strategies to identify/strengthen linkages with provincial health system and assist communities in assessing needs and designing strategies for resource mobilization to increase uptake and adherence to integrated HIV, TB, MNCH and FP services and health seeking-behaviors. The Community Mobilisation and CLM Advisor will lead strategies to promote personal agency and community engagement around health interventions and sustain demand for services. The Community Mobilisation and CLM Advisor will directly report to the Senior Technical Advisor – Community Services and Engagement and will supervise the Provincial Client Engagement Officers

Key Responsibilities 

• Work with the Community Leadership Advisor to translate conceptual frameworks of community health including those aimed at mobilizing communities for HIV/AIDS, FP, MNCH to provide Senior-Level technical support to Provinces, Districts and Community-based staff in the management of community mobilization and demand creation efforts.
• Provide technical support and supervision to design, plan, implement and monitor community awareness/mobilization strategy for the project to improving demand and supply of HIV testing, prevention, counselling, care, and treatment services including FP and MCH services.
• Lead strategic planning for community Led monitoring (CLM), community mobilization and community engagement development.’
• Capacity building of staff and partners in CLM and Community mobilization strategies for a treatment project.
• Provide overall leadership in initiation, implementation and monitoring of CLM projects and Quality improvement (QI) projects.
• Serve as a technical resource for the integration of community level activities into the project’s approaches and work plans.
• Strengthen capacity to create a sustainable system of supervision and mentorship to reinforce and build community groups’ adherence and psychosocial capacity over time.
• Document best practices for community-based activities, including technical reporting on activities undertaken, partnership development and effectiveness, and programmatic Plan.
• Lead planning, guidance and supervision of community strategies and outreach programs.
• Design and develop systems to measure the impact of the project’s community-based interventions, including improved adherence to ART, psychosocial support, VMMC and PreP uptake, increase in HIV testing, linkage to treatment, and uptake of MCH, PMTCT and FP services.
• Strengthen Gender inclusion, Mental Health Activities and Use of HCD models across all program activities.
• Support the development of effective Client profiling and referral systems from the community to health facilities to facilitate client centered services.
• Lead the development of community awareness/mobilization strategy for reducing defaulters and loss to follow-up and improving adherence and retention of patients.
• Work closely with subgrantees in implementation of community mobilization and CLM activities.
• Monitor the implementation of Community mobilization and CLM activities, ensuring that objectives, targets, and deliverables are achieved on time and on budget.
• Coordinate supervision visits to the field with donors and other teams.
• Participate in technical working groups addressing community mobilization and SBC issues linked to the project.
• Provide day to day supportive mentorship to the Provincial Community Mobilization Officers and all community service structures at sub national level.
• Perform any other duties assigned by the project.

Qualifications / Competencies

• Degree from an accredited university in health promotion, community health, public health communications, development studies and or any social sciences, or a relevant field with 5 years’ experience. Master’s degree will be an added advantage.
• At least 5 years of experience overseeing community-based projects or interventions in HIV projects.
• Experience working on PEPFAR/USAID and other international donor funded projects preferred.
• Proven ability to relate and cooperate with PHO/DHOs, international donors, NGOs, CBOs, communities, and other stakeholders.
• Demonstrated competencies in developing and implementing community engagement processes for demand generation and uptake of HIV, TB, MCNH, and/or FP services in large-scale, complex, international development assistance programs, preferably with USAID and PEPFAR-funded programs.
• Demonstrated competencies in using participatory methods including community led monitoring models/tools and Human centered design models and managing QI projects.
• In-depth understanding and knowledge of Zambia’s community health structures and programming, as well as socio-cultural environment influencing drivers and barriers to service uptake and care seeking.
• Demonstrated ability to work in complex environments, and work with and between different stakeholders.
• Ability to develop and maintain strong relationships with government and civil society stakeholders.
• Demonstrated skills in problem solving and consensus building.
• Strong professional written and oral communications skills in English and ability to communicate in a local language of the given province.
• Training in HIV/AID and psycho-social counselling is an added advantage.