23 Aug 2019

Community Engagement Specialist at TopFloor Zambia

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TopFloor on behalf of Standard Micro-grid Initiatives is looking to hire a Community Engagement Specialist  to join their team in Lusaka.

Overview of responsibilities:

  • Driving the site permitting process to secure local authority permissions and land use agreements for sites.
  • Working with the executive committee & country manager to develop the Sales strategy for the business
  • Implement the Sales Strategy including developing collateral and customer engagement processes
  • Manage activation activities around the launch of new sites
  • Manage ongoing promotional activities to promote PowerTime sales
  • Managing sales and collection processes
  • Reviewing sales approval logs and ensuring that collection processes and controls are followed
  • Performing analytical reviews of  sales data to identify customer trends and develop business responses
  • Training Microgrid Managers (Agents) and Office Staff on sales process, marketing drives and communication
  • Interfacing with the Operations manager to ensure customer service levels support sales objectives
  • Working with the Executive team to design and implement systems and procedures to maintain internal controls and streamline operational processes
  • Travelling to microgrid sites to engage with team and assess on the ground operations
  • Developing and contributing to company PR and social media strategies, including developing content
  • Developing and executing brand engagement strategies


  • Ability to frequently travel to distant/rural communities throughout Zambia
  • 4+ years’ work experience in a Sales or administrative role with comparable responsibilities and  relevant professional qualification (e.g. Business, Administration)
  • Experience developing and implementing Sales strategies
  • Experience in working with formal business process controls as well as designing and implementing new controls to respond to the needs of the business
  • A passion for delivering energy services and a desire to learn the various aspects of the microgrid business
  • Prior experience managing and growing teams.
  • Fluent in English, Bemba and Nyanja both in written and oral communications.
  • Zambian citizen or possessing valid Zambian work permit; experience working in Zambia is a must.
  • Enthusiasm towards working in the field of renewable energy.
  • Highly computer literate.
  • Candidate should possess a valid Driver’s License.
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How to Apply

Applicants should send their resumes to [email protected] with ‘Community Engagement Specialist , Lusaka’ as email subject before 31st August 2019 or go to http://www.topfloor.co.zm to apply

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