Collection Specialist – Operation team (please indicate reference CS in the subject)

MPC Zambia is a well-established medical company striving to improve people’s health by providing innovative and effective therapeutic solutions in the Zambian community, and this is through its healthy values – dedication, team work, trust, and customer service. MPC is currently looking for a Collection Specialist in the Operation division to hire:

Responsibilities:

• Collection Specialist should exhibit professionalism and trustworthiness. He/she will be responsible for collecting invoices payments, monitor accounts to identify outstanding debts, and contacting clients for the outstanding payments.
• Striking a balance between maintaining trustful relationships, and ensuring timely payments.
• Resolve billing and customer credit issues, while updating account status records and collection status
• Involved partially in banking transactions and communications.
• Coordinating activities to ensure adherence to scheduled collection times
• Adhere to all safety standards, regulations, laws, and policies

Requirements

1. Proven experience as a Collection Specialist or similar role

2. Working knowledge of MS Office specially excel application

3. Excellent communication skills (written and oral)

4. Skilled in negotiation and achieving the targeted receivables .

5. Valid driving license