• Investigate and resolve data quality issues and produce outcomes that satisfy/ exceed client’s expectations when required
• Ongoing training and development of staff within the analytical / QC section
• Plan, set-up and co-ordinate method validations for the Laboratory and validation reports
• Review quality metrics as defined by the laboratory and management
• Work with the quality systems staff to ensure compliance to ISO17025 requirements
• Checking and approving outgoing analytical data
• Ensure QPs, QWIs, SOPs or client specific procedures are followed
• Advise on inventory, consumable purchases and maintaining adequate stock levels
• Ensure all analytical instruments/equipment are properly maintained to minimize breakdowns and downtime
• Ensure that timely and quality results are reported to clients through sound analytical analysis and correct QC interpretation
• Ensure efficient operation of all analytical instruments and all work is completed on time with a high degree of accuracy.
• Remain client focused by exceeding their expectations
• Optimize turnaround time and ensure accurate, timely results are achieved and maintained
• Ensure the quality and integrity of procedures used is maintained so as to produce a product that meets the quality objectives
• Advise staff of the quality criteria and ensure equipment is maintained so as to achieve those objectives
• Measure, record, and act upon QA/QC procedures and results immediately by providing feedback
• Regular monitoring of quality
• Ensure the quality of work performed is maintained at a level that meets or exceeds acceptable standards
• Follow the ALS HR best practices whilst managing staff.

Qualifications

• A Minimum of a Chemistry Degree or equivalent from a recognized University or Institution
• Grade 12 Certificate
• 2 – 5years’ relevant experience in a similar role
• Computer literate
• Sound technical knowledge of Chemistry techniques
• Excellent written and verbal communication skills in English