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13 Apr 2023
Business Development Specialist – Records Management at AGS Frasers Zambia
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- Company: AGS Frasers Zambia
- Location: Zambia
- State: Zambia
- Job type: Full-Time
- Job category: Administrative/Secretarial Jobs in Zambia
Job Description
JOB OPPORTUNITY
AGS Frasers an international company specialized in removals, relocation and records management is looking for a suitable candidate to fill the position of Business Development Specialist- Records Management. This position would report to the Country Manager.
JOB PURPOSE
To spearhead the growth of records management business for the organization.
KEY RESPONSIBILITIES INCLUDE
- Develops and grows turnover for the activity of Records Management;
- Carries out pricing studies, compile sales and business development proposals, monitor operational files, customer follow-up, and customer relationship management;
- Prospects, organises, and conducts customer visits, manage the sales team, and participate in responses to calls for tenders in conjunction with dedicated teams;
- Identifies and analyses customer needs (audits, advice, training, outsourcing, etc.), and develop specifications for the services to be provided;
- Ensures existent customer satisfaction
- Manages records management team in liaison with the Records Manager to reach productivity targets.
- Establishes and monitors customer invoicing and collection of amounts due;
- Comments, analyses, and ensures transparency in the financial aspects of the management of the activity of the profit centre;
- Reports on the activities to the Country Manager, and set up appropriate report
- Participates in official and professional events at the request of management, or at own initiative; and
- Any other daily activities necessary for the proper functioning of records management.
MINIMUM QUALIFICATIONS AND EXPERIENCE
- A Degree in Business Administration or a related discipline
- Diploma in Records Management would be added advantage
- At least 3 years relevant work experience with a proven track record of abilities to grow a portfolio.