ORYX Energies S.A “OESA” is one of Africa’s largest and longest established independent providers of oil and gas products and services. In pursuit of its business strategies in Zambia, the company invites applications from suitably qualified individuals for the position mentioned below, to join its team at ORYX Energies Zambia Ltd “OEZL”, based on the Copperbelt and Lusaka.

The successful candidate will be reporting to the Lubricants Manager.

The Business Development Manager will be based in Ndola.

JOB PURPOSE:

• This position will provide frontline sales support and business development in the Lubricants segment of the Zambian and DRC markets. The segment covers Mining and includes business development through distributors. The position is well suited to experience in the technical sales field.
• The position will build and maintain effective long-term relationships with both new and existing clients to ensure a high level of client satisfaction and increased revenue. It strategically identifies, develops, and closes new sales opportunities.
• Serving as the primary client interface for the company products, maximizing client opportunity by promoting value driven solutions interfacing with client management and executive levels.
• The sales process will be to achieve a win-win for the client and the Oryx Energies by matching the products and services to the client’s problems or needs. This will involve dialogue and presentation to the client’s technical management as well as closing the sale with the commercial department.

MAIN RESPONSIBILITIES:

• Builds and maintains strategic customer relationships.
• Identifies, develops, and closes new sales opportunities.
• Creates demand for the company’s product range by raising their profile with clients.
• Achieves revenue targets by increasing revenue spend per client.
• Conduct regular status and strategy meetings with the client management team to understand their needs and link them to the company’s product / area strategy.
• Manage and liaise with local agents and resellers, as appropriate.
• Clarify product specifications, design principles, features and benefits to customers.
• Track major projects and seek out project information.
• Review customer enquiries and quotation requests and provide accurate and complete information transfer to internal proposals and project management departments.
• Highlight cost and quality implications to internal departments so that the order commitments can be gauged accurately.
• Provide monthly reports to management in line with business KPI’s and objectives.
• Maintain awareness of customer complaints and non-conformances and assist with resolving any issues.
• Assist with the development of further business regions as required by providing technical support.
• Follow sales process to penetrate new key accounts in the assigned region.
• Meet or exceed annual sales volume for the assigned region.
• Travel to customers facilities or place of business is required.

Other responsibilities:

• Accountability is part of your leadership role. You are entrusted to implement the strategy and to manage people within your perimeter of responsibility. Being proactive and innovative, you are expected to be highly reliable, promote excellence, good governance and HSSEQ principles across the company and always consider the company’s reputation in particular respecting the OESA Code of Conduct.
• Being a role model, you are responsible for your personal results, along with the results of your perimeter of responsibility with a particular commitment to the development of the members of your team.

KEY WORKING RELATIONS:

Internal:

• Managing Directors (MD), MD’s direct reports and members of the management team
• Group Lubricants team
• B2B / Lubricants Colleagues and peer Managers in East Africa
• Regional Managers in EAF
• OEZL& OGZL employees
• Finance & Internal Control Departments

External:

• Local authorities for Lubricants related matters
• Customers and Distributors
• Transporters
• Regulatory Authorities

EXPERIENCE & EDUCATION REQUIRED:

• • Grade 12 School Certificate
  • Engineering Bachelors Degree.
  • Sales experience in the Lubricants market or sales/technical experience in technical product supply to mines
  • A mining background is a definite advantage.
  • Charismatic and able to have free dialogue.
  • Commercially astute
  • Ability to work within a team as well as self-motivated and able to work alone
  • Ability to negotiate and close a deal.
  • Mechanical aptitude
  • Must be trustworthy with strong work ethic.
  • Presentation Skills
  • 4-5 years sales and marketing experience with demonstrated achievements of success in petroleum products and Lubricants.
  • Industry experience

OTHER REQUIREMENTS/SKILLS/COMPETENCIES:

Other Requirements/skills/competencies:

• Excellent verbal and written  communication skills
• Solid interpersonal, negotiation, and conflict resolution skills
• Demonstrated cultural and emotional intelligence, empathy.
• Strong eye for detail & organizational skills
• Solid analytical and problem-solving skills
• Ability to prioritize and to delegate as appropriate.
• Ability to act with integrity, professionalism, and confidentiality.
• Availability to travel upcountry on a frequent basis.
• Risk awareness
• Use of synergies, search for efficiency & performance
• Role model, people leadership and team development