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10 Oct 2023

Branch Supervisor – Ndola at FSG Zambia Ltd

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Job Description


1. OUTLINE:

JOB TITLE: Branch Supervisor

BRANCH:

DEPARTMENT: Operations

REPORTS TO: Executive Director

2. ORGANOGRAM:

Your position is in the highlighted box.

Executive Director

Branch Supervisor

3. PURPOSE OF THE JOB:

To coordinate and ensure smoother day to day operations and promote robust business at branch level.

4. KEY PERFORMANCE AREAS:

  • To ensure opening and closing times are adhered to
  • To ensure all electrical and mechanical assets are accounted for and fully functional
  • To monitor all body movements in and out and ensure that all funeral schedules are in place
  • To monitor all vehicle movements, fuel consumption and usage and ensure log books are accordingly completed
  • To set up vehicle maintenance plan for the branch
  • To reconcile all sales at the end of every day and ensure deposits are done accordingly
  • To manage stock and assist in selling of company products and services
  • On daily basis, ensure that all funeral claims are cleared and ready
  • To provide complete details on the performance of the branch on a monthly basis in the form of a written report
  • To manage people in a more progressive approach towards good customer service

5. EDUCATIONAL REQUIREMENTS:

  • Degree/Diploma in a business related field with background in accounts, sales & marketing
  • Certificate in Computer applications

6. REQUIRED COMPETENCIES:

  • Effective communication at all levels
  • Subordinate effectiveness
  • Highly assertive
  • Ability to facilitate and impart knowledge through training
  • Pro-active and Innovative
  • Ability to make good and timely business decisions
  • Results orientated
  • Computer literacy (word, excel etc)
  • Should have an eye for details
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Method of Application

Email your cover letter and CV’s to [email protected] by 20/10/23




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