Job Description
Position: Branch Manager

Place of work: Dependent on Location
Reporting to: Operations Assistant

Unifi is a fast-growing finance and technology company operating in Zambia, Kenya, Uganda and South Africa. Unifi delivers personal lending products through online, mobile phone and branch channels. The company is well supported by strong shareholders and a board of directors with vast experience in entrepreneurship and lending.

Responsibilities

Assess local market conditions and identify current and prospective sales opportunities
Lead a productive environment that fosters team building, hard work and diligence
Maintain relationships with customers and stakeholders
Ability to multitask and execute assigned tasks
Marketing through identification of target markets
Handles the cases of some customer complaints which have been escalated from the consultants.
Send monthly reports to the main branch and give updates of the business status.
Ensure risk is minimized by imploring risk management strategies
Ensure high levels of customer service and sales
Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities
Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs of customers.
Adhere to high ethical standards, and comply with all regulations/credit policy
Network to improve the presence and reputation of the branch and company
Stay abreast of competing markets and provide reports on market movement and penetration
Approve loans
People Management responsibilities at Branch level
Any other assigned duties

Required

Diploma or Degree in Banking & Finance, Business Administration, or any relevant degree
Excellent organization skills,
Ability to work independently as well as in a team,
Should be able to multi-task
Ability to work within changing work responsibilities are some of the other required skills to ensure better success.
Should be able to work under pressure
Should be a good motivator with commendable interpersonal skills.
Ability to meet sales targets and production goals
Familiarity with industry’s rules and regulations
Results driven and customer focused
Leadership skills