ExpressCredit is a global consumer finance company operating in Zambia and 3 surrounding countries, including Botswana, Namibia, and Lesotho. Our company helps individuals in a need of short-term and long-term financial solutions – all of which make a meaningful and lasting impact on the local communities.

Since 2018, ExpressCredit has more than tripled its global operations and grown significantly worldwide. If you want to work for a dynamic, forward-thinking and socially responsible financial services provider we are the right match for you!

To learn more about ExpressCredit, visit: https://www.expresscredit.co.zm/

ExpressCredit Zambia seeks to recruit a self- motivated, experienced, skilful and result oriented professional based in Choma or willing to self-relocate for Branch Manager position.

Job Summary

The Branch Manager is responsible for administering and supervising the overall branch operations, ensuring that all staff members are performing within the prescribed policies and procedures while attaining high level of customer satisfaction. He/she takes the lead in appraising performance of all branch staff. The Branch Manager is also responsible for developing and growing both quality asset and liability portfolio of the branch, ultimately making the branch an independent profit centre. Additionally, Branch Manager is accountable for overall branch activities.

Qualifications and Requirements

• Grade 12 School Certificate with 5 credits including English and Mathematics
• Bachelor’s Degree in a Sales, Marketing or business-related course
• Minimum 3 years working experience in a financial institution at least 1 on a supervisory level,
• Must have relevant Sales experience.
• Proficient in computer (e.g. Word, Excel and Power Point presentation).
• Proven supervisory or managerial skills
• Relevant experience in branch operations,
• Relevant experience in personnel supervision,
• Working knowledge in accounting a must,
• Good grasp of Marketing skills & principles,
• Excellent interpersonal and communication skills (oral& written),
• Customer service oriented
• Analytical, highly organized, attention to details,