Overview

Main Responsibilities & Levels of Authority
• Entire operations of the branch; including sales, finances, parts inventory, vehicle service, and long- and short-term business strategies.
• Maximize profits while maintaining an excellent public reputation in both sales and service.
• Team building and Leadership to build a successful team dedicated to customer satisfaction.
• Manage open and effective communication between all departments in branch and HQ as well as vendors, suppliers, and Customers.
• Adhere to and maintain dealership policies and process.
• Establish customer enthusiasm and owner loyalty business goals and strategies.
• Track, capture, and share customer perceptions of branch performance and satisfaction indicators with Management.
• In collaboration with the Head of Sales & Marketing, create and implement marketing strategies to maximize business opportunities by identifying regional customer needs and required services to promote the sale of vehicles.
• Perform ongoing market evaluation and adapt operations to ensure market competitiveness.
• Manage appropriate resources (facilities, equipment, technical information) and advise senior management to assist with implement changes to meet evolving market needs.