KEY ROLE ACCOUNTABILITIES:

• Ensure that the laboratory, its equipment and all laboratory services provided are maintained to a standard of professional excellence.
• Deliver clinically competent phlebotomy services using proper technique and sterile equipment.
• Ensure that the Infection Control Policy is followed at all times.
• Ensure that patient confidentiality is respected and kept at all times.
• Ensure that clinical knowledge is maintained and updated in order to perform all required duties effectively.
• Be accessible at all times when rostered to be ‘on call’ for shift work or medical emergencies.
• Maintain quality control checks as designated by the Laboratory Quality Assurance Manager.

KEY RESPONSIBILITIES

• Demonstrating caring and compassion behaviour towards patients and understand their anxieties surrounding laboratory tests.
• Carry out sampling, testing, measuring, recording and analysing of results according to MBCC standard operating procedures.
• Draw quality blood samples from patients using correct technique and sterile equipment.
• Preparing specimens and samples following strict safety precautions.
• Properly dispose of used needles in the appropriate containers.
• Follow standard procedure with regards to needle stick injuries.
• Responsible for accurately labelling all patient blood and bodily samples (with patient name, date of birth, date of sample collection etc.) in line with standard operating procedure.
• Construct, maintain and operate standard laboratory equipment, for example centrifuges, titrators, pipetting machines and pH meters.
• Receive blood from the Regional Blood Bank, test, and record accurate and detailed information prior to blood transfusion in line with national and local procedures.
• Competent in handling and storing chemicals and reagents.
• Responsible for maintaining required cold chain regulations.
• Responsible for monitoring expiry dates on all reagents and chemicals.
• Responsible for accurately completing all patient billing sheet.
• Responsible for monitoring adequate stock levels and maintaining minimum/maximum levels.
• Calibrate equipment by applying approved testing procedures.
• Must serve as a technical resource by participating in staff training and answering questions from other health professionals.
• Identify and communicate abnormal patient results by alerting the requesting doctor in a timely manner.
  Use and maintain correct personal protective equipment (PPE) such as eye protection, lab coats and gloves.
• Promptly report any potential hazards, breakages and faults to the maintenance officer or clinic/hospital manager.
• Read the material safety data sheets for any hazardous products that you use and follow any recommended safety precautions.
• Contribute to a safe and secure environment for patients, healthcare professionals and co-workers by following established standards and procedures.
• Comply with all national legal regulations.
• Report to the Laboratory Quality Assurance Manager weekly and monthly with specific statistics and quality control testing results.
• Maintain patient confidence by keeping laboratory information confidential at all times

Qualifications, Experience & Skills required

• Must have a Diploma in Biomedical technology or country equivalent
• Must be registered with the Health Professions Council of Zambia (HPCZ) and have a valid license to practice.
• Experience with PCR/Molecular (added advantage)
• Strong Communication. Interpersonal & Influential Skill
• Fluent in written and spoken English
• Fluent in local languages relevant to the local community
  Counselling Skills
• High degree of IT literacy
• 2 years’ experience