Job brief

We are looking for a Barista to prepare and serve hot and cold beverages, including various types of coffee and tea.

Barista responsibilities include educating customers on our drinks menu, making recommendations based on their preferences, up-selling special items and taking orders. To be successful in this role, you should have customer service skills and knowledge of how brewing equipment operates.

Ultimately, you’ll ensure an excellent drinking experience for our guests.

Responsibilities

Greet customers as they enter
Give customers drink menus and answer their questions regarding ingredients
Take orders while paying attention to details (e.g. preferences of coffee blend, dairy and sugar ratios)
Prepare beverages following recipes
Serve beverages and prepared food, like cookies, pastries and muffins
Receive and process payments (cash and credit cards)
Keep the bar area clean
Maintain stock of clean mugs and plates
Check if brewing equipment operates properly and report any maintenance needs
Comply with health and safety regulations
Communicate customer feedback to managers and recommend new menu items

Requirements and skills

Previous work experience as a Barista or Waiter/Waitress
Hands-on experience with brewing equipment
Knowledge of sanitation regulations
Flexibility to work various shifts
Basic math skills
Ability to gauge customers’ preferences
Excellent communication skills
High school diploma; relevant training is a plus