About the role:
As a member of the New Product Development Team, you will be a key stakeholder in developing Sun King’s future products and services. Reporting to the Global Product Manager, you will work at the intersection of business, technology, and customer experience teams to ideate, develop, pilot, and launch new life-changing products across Sub-Saharan Africa.

What you would be expected to do:

New Product Identification

• Generate, refine and consolidate new product ideas, market research and customer requirements, drawing from relationships across the company, including R&D, sales, marketing, and operations teams.
• Develop customer survey templates, collect feedback, and present them to internal stakeholders.
• Assess current market offers from other companies, seeking opportunities for differentiation.
• Translate product strategy into detailed requirements for prototype construction.
• Test prototypes and potential new products to validate its commercial viability. Specify product requirements and feedback for R&D.

New Product Pilots

• Act as the Project Manager to deploy successful pilots, defining the purpose, major deliverables, KPIs, timelines, risks, and duties of internal stakeholders.
• Track and document key pilot project deliverables, including customer engagement, usage habits, product availability, and the number of potential customers generated weekly
• Coordinate with internal and external stakeholders to ensure deliverables (selecting pilot areas, inventory readiness, training, etc.) are met on time.
• Carry out Engineering Validation Testing (focusing on the features) and
• Technical Validation Testing (focusing on integration) and generate a Product Requirements Document (PRD)
• Collect Customer Feedback on the product performance and expectations and present to internal stakeholders.
• Report the progress and results of the pilot through a comprehensive memo or a presentation. Provide insights on lessons learned, recommendations for a successful GTM approach, product design or process changes, if needed.
• Oversee a successful transition from the pilot stage to the commercial scale.

New Product Introduction

• Clearly convey the product vision. Translate technical specifications, benefits, differentiation against other companies, and its fit with Sun King to a language customers can appreciate.
• Work with various departments to design a sales and service process for new products and find the route to market.
• Help the Training and Marketing Teams by reviewing training materials, spec sheets, packaging, and highlighting the Customer Value Proposition (CVP)
• Help in the development of service requirements for new products, working closely with the After-Sales and Call Center teams to ensure customer service is prepared prior to the product launch,
• Work with the R&D Team to define and implement product iterations and cascade the changes to respective stakeholders.

Any other business

• Any other business as assigned by your supervisor.

You might be a strong candidate if you:

• A bachelor’s degree in product design, engineering, energy systems, the physical sciences, or a related field.
• Entrepreneurial spirit and ability to work without supervision, ability to figure things out with innovative thinking, problem-solving skills, and presence of mind.
• Curious to ideate and expand product offerings in segments complimentary to solar energy, such as clean mobility solutions.
• Ability to collect and synthesize user feedback for actionable items
• Critical thinking skills: Strong ability to structure problems and drive towards solutions even in ambiguous situations.
• Financial knowledge to quantify economic value propositions and commercial opportunities of new product offerings.
• Experience in driving the expansion of new product lines or segments.
• Can execute and manage projects effectively.
• Open to travel within Southern Africa and possibly to other Sun King markets.
• Display excellent communication skills, energy, and the ability to handle setbacks at a rapidly growing organization and communicate products in
• the lens of multiple stakeholders.

What we offer (in addition to compensation and statutory benefits):

• A platform for professional growth in a rapidly expanding, high-impact sector.
• Immerse in a collaborative culture, energized by employees of Sun King who are collectively motivated by fostering a transformative, sustainable venture.
• A genuinely global environment: Engage and learn alongside a diverse group from varied geographies and backgrounds.
• Tailored learning pathways through the Sun King Center for Leadership to elevate your leadership and managerial capabilities.