*This Job may require relocation within Zambia. Please only apply if this is suitable to you.*

Job Description:

• Manage daily operations of branch in the absence of Branch Manager.
• Assist Branch Manager in implementing business development strategies. for assigned branch.
• Provide warm, friendly and welcoming atmosphere for both employees and customers.
• Provide quality and exceptionally services to customers.
• Assist Branch Manager to achieve sales target and projected profit.
• Select, train, supervise and evaluate the branch staff to enhance individual productivity and enable them to function according to job description.
• Assist Branch Manager to operate the branch in line with company procedures and policies.
• Ensure that the branch personnel comply with regulations.
• Maintain operational standards to provide an excellent working environment for employees.
• Ensure the facility is kept clean, safe and orderly.
• Communicate personally with customers to ensure customer satisfaction.
• Resolve customer complaints promptly and efficiently.

Minimum Qualifications:

• Degree or Diploma, with minimum  2 years of experience.