DUTIES AND RESPONSIBILITIES INCLUDE:

-Handle transactions for customers, including check cashing, deposits, withdrawals, transfers, loan payments, cashier’s checks, and opening and closing of accounts.
-Identify customer needs.
-Provide information on new products and services.
-Direct customers to mobile money principle representatives as needed.
-Organize an efficient daily collection schedule with clients in the portfolio.
-Collect clients’ deposits, and transfer the money collected directly into clients’ accounts via the mobile money technical application on the phone.
-Ensure all cash transactions are done according to company procedures
-Expedite the resolutions of customer’s problems and complaints to maximize customer’s satisfactions
-Ensuring that the company procedures and laid down rues are followed
-Ensuring that monthly reports are submitted on the 5th of every month
-Ensuring that the working place is clean at all times
-Any other duty assigned by the supervisor.

QUALIFICATIONS:

-Must have a grade 12 School certificate or equivalent
-Must have any tertiary qualifications in any field.
-Have good problem solving and decision-making skills.
-Be computer literate.