Are you passionate about making a difference in the community and eager to contribute to a prestigious educational institution? Bancroft University Limited, a newly registered non-profit institution, is seeking a dedicated and enthusiastic individual to join our team as a Volunteer Admin Assistant.

Position: Admin Assistant (Volunteer)

Location: Bancroft University Office, Lusaka, Zambia

Type: Volunteer

About Bancroft University: Bancroft University is a groundbreaking initiative to establish a tuition-free, 100% online university in Zambia. With a commitment to democratizing education, Bancroft University aims to provide accessible and high-quality higher education to learners across Zambia and beyond.

Role and Responsibilities: As an Admin Assistant (Volunteer), you will play a crucial role in supporting the administrative functions of the university. Your responsibilities will include:

• Assisting with general administrative tasks such as filing, data entry, and document preparation.
• Managing phone calls and emails, directing inquiries to the appropriate departments.
• Coordinating and scheduling meetings, appointments, and events.
• Maintaining accurate records and databases.
• Supporting the preparation of reports and presentations.
• Providing excellent customer service to students, faculty, and visitors.
• Assisting with special projects and other duties as assigned.

Qualifications:

• Strong organizational and time management skills.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Ability to work independently and as part of a team.
• Detail-oriented and able to handle multiple tasks efficiently.
• Previous administrative or clerical experience is a plus, but not required.
• A commitment to the mission and values of Bancroft University.

Benefits:

• Gain valuable experience in a dynamic and supportive educational environment.
• Opportunity to develop and enhance your administrative skills.
• Networking opportunities.
• Certificate of appreciation and recommendation letter upon successful completion of the volunteer period.
• Personal satisfaction from contributing to the successful setup and growth of Bancroft University.