INTERNSHIP OPPORTUNITY: IT SUPPORT INTERN

Lumwana Mining Company is offering opportunities for Universities/College for internship development programme to recent graduates from both Public and Private Universities to gain industrial experience in IT under Commercial IT Department.

You will be working under the Supervision of the Coordinator – IT Systems & Support and you will be responsible for;

• Support the IT Service Delivery team to ensure that user issues are resolved in a timely manner.
• Offer 1st and 2nd level technical support to end users with best customer care practices.
• Analyze user and network requirements and implementing changes as and when approved.
• Desktop, laptop, tablets and Mobile phone standard set up, roll out, support and servicing.
• IT Asset Management
• Support business applications
• Manage all end user needs e.g. equipment problems and other IT related issues.
• Supporting other IT staff in providing a reliable and efficient user, network and IT environment.
• Performing IT General Controls (ITGC) audits and ensuring compliance to SOX, ZICTA act and other best practices

To be considered for Internship, you must meet the following requirements:

• Full grade 12 school certificate
• Diploma/ Degree in Computer Science, Information Technology, Information Systems or equivalent qualification.
• Knowledge with Microsoft Windows Operating System, Programming and Databases
• ITIL, Comptia A+ and N+ Certified will be added advantage.
• Good communication skills.
• Ability to work in a team.
• Willingness to learn.
• Good computer skills with the ability to use integrated management systems, word processing, presentation and spreadsheet applications.