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16 May 2023

Customer Relationship Officer – Fixed Deposits x2 at LOLC Finance Zambia Limited

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Job Description

CUSTOMER RELATIONSHIP OFFICER – FIXED DEPOSITS x 2 (LUSAKA & KITWE)

Overall Objective: To mobilise and manage fixed deposit and saving account clients for the business and manage client accounts accordingly.

Job Responsibilities

  • Mobilize fixed deposits and Savings through own portfolio and channel partners
  • Achieve given monthly targets
  • Must possess knowledge of Fixed deposits and other investment products
  • Local knowledge of the catchment and competition
  • Should possess experience in managing Fixed Deposit portfolio in a financial sector
  • Should possess the knowledge and experience in documentation and processes
  • Develop and maintain strong relationships with customers
  • Coordination with the branch staff to increase branch volume and growth
  • Ensure to meet minimum savings account acquisition
  • Provide prompt solutions to customer queries

Qualifications:

  • Degree in Business Administration, Banking and Finance, Accountancy or Law from a recognised University
  • Minimum 3 years’ experience in a qualification in reputable financial institution
  • Personal attributes should include integrity and reliability; must be astute, versatile, self-driven and well-motivated.
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Method of Application

Candidates who meet the above requirements should submit their applications electronically via email [email protected] consisting of a letter and CV as a single document (PDF or word) in the following format;

Job title Name.  e.g. Credit Manager_ Henry_Mweetwa

Closing date for applications is 23rd May 2023.

Only shortlisted candidates will be contacted.


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